Service Leader - Front Office (Guest Relations Supervisor)

Located in the country's premier beach destination, Shangri-La's Boracay Resort and Spa is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.

DUTIES:

Performs check-ins and check-outs efficiently.Performs cashiering functions efficiently.Handles all guests' request or enquires promptly and efficiently.

REQUIREMENTS:

• Experience in an International Hotel/ Resort is an advantage.
• A graduate of Hospitality Management/ International Hospitality Management or any related course.
• Fluency in both oral and written English.
• Knowledgeable in Front Office operational systems, OPERA and other applications.
• Passionate about guest satisfaction.

***Compensation and Benefits: Local Package is offered.

Shangri-La Hotels & Resorts

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