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Form of workAdministration Officer
Testel operates within the electrical and emergency safety industries and associated sectors and provides testing, auditing and related services. We represent a wide range of leading organisations throughout Australia ranging from large single site premises to clients occupying 1,000 plus premises. Our aim is to provide excellent customer service and proactively manage service delivery and we are seeking an energetic and well organised person as a customer service ambassador to join our administration team. This is a role that includes a variety of administrative duties.
Main responsibilities:
- General duties including reception, filing and photocopying.
- Support administration staff in their requirements.
- Maintain client requests and portal requirements.
- Maintain compliance documentation
- Maintain quality and company standards.
- Maintain inductions and prequalification programmes.
- Preparation of spreadsheets.
- Maintaining scheduling and renewal systems.
The role requires the following skills and competencies:
- Clear communication skills.
- Accurate record keeping skills.
- Exposure to database document management systems.
- Adherence to company policy and procedures.
- Good interpersonal skills.
- Effective time management and ability to prioritise.
- Entering and updating client details in a management system.
- Courtesy and professionalism.
- Microsoft Suite and CRM database proficiency.
The successful candidate will be required to provide a National Police Check.
An attractive salary package is available. If you are experienced and looking for an opportunity to demonstrate your ability in a friendly work environment, please email your resume to *****@testel.com.au. Integral to your success will be the ability to work with attention to detail and contribute as part in the team. Thank you for considering our role. Please note that we will only be contacting shortlisted candidates.
For more information about Testel, please visit our website: www.testel.com.au
