Service Manager - Centralised Support Unit

atWork Australia is a leading employment services provider working with Australians across the nation. We empower job seekers, supporting them to build better working lives.
To do that, we work with people to identify their goals and aspirations, build skills and job-readiness and support them through interviews and into employment - as well as work with prospective employers to ensure their needs are met.

In short, our approach is to support a person in the way that most helps them transform their life.

As a Centralised Support Unit - Service Manager, you will oversee and manage a team of consultants to ensure compliance within all Employment Services Contracts is met.

This position will commence in leading our Placement Team with a clear focus of enhancing knowledge within Employment and Participation Fund, Wage Subsidies and Outcomes.

Reporting to the Regional Manager, other day duties will include

• Recruitment and selection; 
• Induction, training and professional development of the team;
• Remote Leadership – Effectively managing a remote team to enhance engagement, collaboration, and support;
• Driving a high performing culture to maximise all opportunities and achieve internal and guideline specific timeframes; and 
• Ensure full compliance with Employment Services Contract by passing internal and external audits, as well as compliance with internal policies and procedures.

Essential Skills and Experience:

• Comprehensive knowledge in the Employment Services industry (contractual obligations, guidelines, management, and performance systems).
• Demonstrated experience in managing teams and/or multiple sites in an Employment Services business; and 
• Hold a current driver's license. 

In return for all your hard work atWork Australia has the support in place to make you a success!

What we will give you:

• Ongoing career development and national opportunities, access to the MedHealth Academy including your own professional development plan inclusive of individual training and mentoring.
• Job stability, guaranteed full time hours. 
• Achievable quarterly incentive scheme. 
• Access to a range of benefits including discounts for health insurance, Employee Assistance Program, ability to purchase additional leave, roadside assistance and paid parental leave.

If you are interested in being considered for this role, please select the "Apply for this Job" tab to upload your resume / cover letter. 
Further details about atWork Australia can be found on our website: www.atworkaustralia.com.au  

If you require any further information, please feel free to reach out to contact Krish at

E: ********@atworkaustralia.com.au M:0472 639 ***

You are welcome here.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work – and we value your unique contribution. 

You are welcome here.

Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.