Customer Service Leader

Are you a passionate and driven Customer Service Team Leader looking for an exciting opportunity in a fast-paced environment? Our client who is in the Manufacturing industry is seeking a motivated individual to lead our dynamic team of Customer Service Officers. As a market leader in the packaging industry, they are committed to delivering exceptional service to their valued customers.
 
About the Role:

• Lead a team of Customer Service Officers in managing multiple customer accounts simultaneously.
• Solve problems and address customer queries promptly and effectively.
• Process orders and arrange freight for customer requirements.
• Provide on-the-job training and support to team members.
• Commit to delivering quality service and continuous improvement in a Lean Manufacturing Environment.
• Report to and work closely with the Customer Service Manager.

• Passionate and driven with a positive "can-do" attitude.
• Adaptable and flexible in a dynamic and busy environment.
• Exceptional multitasking skills with keen attention to detail.
• Minimum of one year office experience with excellent computer skills.
• Ability to build outstanding relationships and lead a team effectively.

• Friendly working environment focused on customer satisfaction.
• Full-time Monday to Friday employment with consistent hours.
• Long-term stable employment with opportunities for career progression.
• Competitive salary and benefits package.