Service Manager (Quality Control)

Join our esteemed dealership team in Maroochydore, Queensland, as we seek an adept and detail-focused Service Manager responsible for Quality Control. If you possess a passion for ensuring top-notch service in the automotive industry and thrive on precision and excellence, we invite you to be a pivotal part of our dedicated team.
WHO ARE WE? WHY JOIN US?
The Pickerings Group has a wide representation throughout the Northern Territory and regional Queensland, it is no accident that the Pickerings Group is ranked in the top 20 private companies in Queensland, the top 500 private companies in Australia and is one of the top 4 private automotive groups in the Nation.
We are committed to delivering superior quality service in the automotive sector. We prioritise adherence to the highest standards in service, emphasising efficiency, precision, and customer satisfaction. We value teamwork, continual growth, and an unyielding dedication to delivering excellence in our services.
Location: Our dealership in Maroochydore, Queensland, with occasional oversight of service operations.
Position Type: Full-time, permanent, salaried.
Salary: $100,000 plus superannuation, dependent on experience.
Responsibilities:

• Oversee Quality Control and assurance measures in service operations for automobiles.
• Implement detailed quality plans, ensuring adherence to project specifications and cost estimations.
• Execute inspections and assessments to maintain service excellence.
• Prepare technical reports and necessary documentation compliant with regulatory standards.
• Ensure timely project completion within allocated budgets.
• Collaborate with technical leads, senior service personnel, and clients to present analysis and solutions as required.
• Manage tasks both at the dealership and on-site for clients, which may involve occasional travel.

Requirements:

• Minimum of 5+ years of demonstrable experience, focusing on Service Management and/or Quality Control within automotive servicing.
• Up-to-date knowledge of automotive servicing methodologies and technical advancements.
• Proficiency in critical software applications related to automotive diagnostics and Quality Control.
• Expertise in data analysis, problem-solving, and a knack for design thinking.
• Strong written and verbal communication skills, including the ability to create and deliver presentations.
• A collaborative team player with initiative and the ability to work independently.
• Keen attention to detail and a commitment to maintaining service quality.
• Familiarity with industry regulations, codes, and standards.
• Proactive and adaptable approach to managing multiple tasks in a fast-paced environment.

Benefits:

• Competitive salary package based on experience and skills.
• Diverse and challenging projects within a supportive and collaborative team.
• Opportunities for professional growth and development within the organisation.
• Stimulating and inclusive work environment fostering creativity and innovation.
• Healthy work-life balance with a Sunshine Coast based office and standard business hours.

If you're a motivated Service Manager with a specialisation in Quality Control, eager to contribute to impactful service enhancements within the automotive industry, we're eager to hear from you! To apply, please submit your current CV through this website. We do not accept speculative applications from recruiters.
Our dealership is an equal opportunity employer and encourages applications from candidates of all backgrounds. Applications close on 18 January 2023, 28 days from posting.
Screening Questions:

• Why do you believe you're the ideal fit for this role?
• Do you have previous experience in a similar capacity in automotive service?
• Do you possess the necessary qualifications and certifications?
• Are you available for an immediate start, if successful?
• Would you be willing to relocate, if required?
• Do you currently possess or are willing to obtain a current Police Check?