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Form of work
SalaryAbout us
Our vision is for community where good health is available for everyone. We work with others to create and deliver the best possible health and community care system for the people of our region. We strive towards this by listening to the community, reorienting the health system toward care being closer to home and building capacity of providers and partners to meet health needs. We are passionate about living our values each day: collaboration, integrity, diversity, courage, and impact.
About the Role
Brisbane North PHN delivers the national Head to Health Phone Service in the Brisbane North region. The service delivers a range of activities to support people to access the most appropriate Mental Health services to meet their needs, within a stepped care approach.
Maximum term contract until 31 December 2024.
Duties and responsibilities (for full details see Position Description)
- Respond to Mental Health and referral system support enquiries via phone, web-based chat and/ or email from a range of stakeholders.
- Perform accurate and timely Mental Health assessments following a range of evidenced-based frameworks.
- Complete referrals into a range of services and supports, ensuring that they are progressed per agreed processes and timelines.
- Provide clinical oversight, secondary consultation, case review and support to non-clinical team members to more complex enquiries and presentations.
- Perform brief intervention and risk assessment for callers presenting in distress or at risk of harm and as required escalate to appropriate services.
Base salary $93Kpa + 11% super + salary packaging (total remuneration package up to $109,630) + 17.5% leave loading.
To view the full Position Description, please paste the following into your browser: https://brisbanenorthphn.org.au/web/uploads/downloads/Position-descriptions/PD_Service-Navigator-Clinical_Mental-Health-Reform_14Jul23.pdf
