Address- Work in a role that offers a variety of duties
- Supportive team environment with ongoing training and development
- Permanent full-time position
- Deliver valuable services to residents of the Liverpool Plains
Our Corporate and Community Services Directorate is seeking a passionate customer focussed individual to join our team as a Service NSW Officer. As part of the broader Customer Service team, our Service NSW Officers play a pivotal role in delivering a specialist range of Service NSW transactions to residents in our local region including: licencing, registration, driver testing, RSA/RCG competency cards, and Working with Children Checks.
Working within the established Service NSW processes, your dedication to delivering high levels of customer service will ensure that every customer’s individual needs are recognised assuring their interaction with the Service NSW Agency is positive, timely, accurate, efficient, and memorable.
Training in Council’s customer service functions will also be provided to supplement the primary duties of the Service NSW Officer position.
To be successful in the role you will:
- Create a positive relationship in all customer interactions.
- Be an effective communicator.
- Have the ability to multitask and balance competing priorities.
- Possess high attention to detail and accurate record keeping abilities.
- Uphold strict privacy and confidentiality requirements.
- Demonstrated computer skills and cash handling experience.
- Work collaboratively with Council staff and Service NSW representatives.
For more information about the role, please read the Position Description.
ABOUT US
The Liverpool Plains Shire Council is a diverse organisation employing over 120 staff across a wide variety of fields who deliver a range of services to the local government area encompassing Blackville, Caroona, Currabubula, Pine Ridge, Premer, Quirindi, Spring Ridge, Wallabadah, Werris Creek and Willow Tree and the almost 8000 residents who reside there.
The council is situated in Quirindi, the heart of the Liverpool Plains, 65km from Tamworth and about four hours North West of Sydney, famous for its stunning landscapes and rich, highly productive land and is the perfect place to call home.
WHAT WE OFFER YOU
This role offers the opportunity for you to be part of a competent, high performance team, along with opportunities for ongoing training. The successful applicant will have completed, or be able to successfully attend and complete, Service NSW Agency training as soon as possible.
We offer a salary starting at $58,047 to $74,305 gross per annum plus superannuation. The starting salary will be negotiated with the successful applicant dependent on skills, knowledge and experience relevant to the position.
In addition to the competitive salary, you will also have access to a range of benefits including:
- Additional Award allowances and loadings
- 9-day fortnight
- Access to training opportunities
- Generous sick and annual leave entitlements
- Long service leave after 5 years' continuous service
- Discounted gym membership at Plains Fitness.
WANT TO KNOW MORE?
For a confidential discussion about this opportunity, contact Paul Drummond, Manager Customer Service on (02) 6746 1***.
HOW TO APPLY
Please complete the application form below ensuring you answer all questions. We recommend that you create your answers in a separate document (e.g. Word) then copy your answers into the application form when you're ready. On the following page attach a copy of your cover letter, CV and qualifications.
Once you have submitted your application you should receive an email acknowledgement that it has been received. If you do not receive the acknowledgement, please check your junk or spam email boxes and contact **@liverpoolplains.nsw.gov.au. Please note that all correspondence regarding your application status and interview will be forwarded via email.
Applications close 11:59pm Sunday, 2 June 2024
Liverpool Plains Shire Council is a Child Safe Organisation that recognises and advocates for the rights of Children and Young People and are committed to a Safe Workplace.
Liverpool Plains Shire Council is an Equal Employment Opportunity Employer committed to maintaining and supporting a diverse & inclusive workplace. We encourage applications from diverse community groups and ages.
