Company

Optimum ConsultingSee more

addressAddressRockhampton, QLD
CategoryAccounting & Finance

Job description

  • Global organisation servicing the construction, mining and resources sector
  • Hands on role across Service Operations, continuous improvement and quality
  • Attractive salary up to $180 000 plus super and car

The company:

Our client is a global service provider with a dedicated team who work to service customers across a broad range of industry sectors including mining, resources and construction. Due to recent growth, they are currently looking to appoint a talented Service Operations Manager to be based in their Rockhampton offices. This role has a strong continuous improvement and quality management focus and a key role moving forward for the business.

The role:

This is a key role to drive Service Operations, continuous improvement and quality management activities across the group. Responsibilities will include:

  • Assess and manage the support of all repairs and inspection sign off's across centres
  • Accurately ensure company and supplier components are tested and inspected and that technical documentation and manuals required are completed in accordance with customer specifications.
  • Serve as a liaison across the business to investigate and resolve quality issues and facilitate the proper workflow of information.
  • Ensure customer requirements are interpreted and communicated to the team and delivered within the appropriate timeframe, cost and standards.
  • Identify areas for improvement in the Parts and Service Operations business model and execute more streamlined and efficient business processes and practices.
  • Lead continuous improvement projects across the three service departments, within designated time frames, using either Lean Six Sigma or other appropriate improvement methodology.
  • Drive initiatives to optimise, automate or digitise work across Service Operations
  • Collaborate with Parts and Service Managers on concept developments, project planning, task allocation and management of integrated projects.
  • Proactively steer and champion improvement and change across Operations, influencing senior and executive stakeholders to elicit support and sponsorship for change programs and projects.

About You:

You will bring the following skills and experience to the role:

  • Relevant experience in a similar role
  • Knowledge of steel materials and steel fabrication and repair
  • Sound knowledge of the Boilermaking, Welding Standards and NDE processes
  • Sound project management experience
  • Strong interpersonal skills with the ability to communicate and influence across a variety of stakeholders at the senior level
  • Strong commercial acumen and business skills

To apply for this position click on the link below or for a confidential discussion please contact Pauline Sibal on ********@ogroup.com.au / 07 3228 8***

Refer code: 2238144. Optimum Consulting - The previous day - 2024-05-22 19:25

Optimum Consulting

Rockhampton, QLD
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