AddressWhy Join Patterson Cheney?
Patterson Cheney Group currently employs over 660 employees and we are proud to be one of Australia's largest automotive businesses with multiple brands. We have been servicing our customers since 1915, and our success has been built on a strong foundation of customer service. With strong family business values and behaviours, we place great emphasis on enjoying our work.
What is the role about?
This is a Full-Time position reporting to the Dealer Principal and is all about being proactive. Responsible for 3 amazing service centres (Patterson Cheney Toyota, Patterson Cheney Isuzu and Patterson Cheney Holden). You will have a high level of trust and responsibility with the ability to influence your departments success. You will be responsible for mentoring the current service managers, providing business improvement initiatives, a key focus on customer service and retention. You will be focused on driving performance and efficiencies within each workshop.
So why not come and work for the best at Patterson Cheney.
Who are we looking for?
You will be a well-rounded, highly self-motivated highly experienced Service Manager or Fixed Operations Manager. You will have clearly demonstrated experience in a variety of Service Manager roles within the industry. This is a fantastic opportunity to be rewarded for your hard work.
You must have demonstrated experience including:
- Exceptional customer service skills
- Previous experience in a similar high volume role
- Strong communication skills- both written and verbal
- Sound organisational skills and time management
- Strong focus on guest experience
- Possess a positive “can do” attitude
- A deep understanding of the Aftersales business
- Ability to work within a dynamic team
- Results oriented - committed to providing solutions to customer
- Ability to provide an exceptional customer service to everyone, every day!
- Honesty, integrity and credibility.
Our amazing benefits.
- Very competitive salary package, with a strong base salary, commissions and superannuation
- Outstanding career growth opportunities throughout the group
- Extensive training
- Access to dealership discounts including, New and Used vehicles, Servicing, Parts, Insurances and Finance
- Job security with a strong and growing independent family owned business
- Employee Assistance Program
And above all lots of support, opportunity and fun.
How do I apply?
This will be a very popular role, so in order to find the best possible candidates, we require you to submit your resume.
Please attach a resume and cover letter outlining your experience the key areas and stating reference number: PCT2022 must be included. The successful applicant will be required to undertake a National Police Check.
We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age, who have full rights to work in Australia. We will not be taking agency candidates.
