Service Planner

Leading building automation team seeks experienced schedulers to join their team, hybrid role on offer

Your new company 

Leading energy and security automation company seeks experienced scheduling support to support team of techs. 

Your new role 

Work with a leading specialist in the field of energy, automation and security. A global company who specialise in security solutions to corporate and retail clients is seeking a scheduling superstar to join their team on an initial 6 month contract.  

What you'll need to succeed 

Your duties will include :

Timely response to customer service enquiries and requests
 

• Logging service callouts on receipt of customer request
• Ensuring customer confirmation advice of scheduled activities
• Ensuring customer follow up for open calls and requests
• Liaise with Team Leaders regarding requests from internal customers – Project Managers and Commissioning teams
• Plan and schedule customer maintenance contract activities
• Schedule customer reactive works (callouts)
• Plan and schedule maintenance activities
• Plan and schedule commissioning assistance requests
• Ensure all scheduled works have allocated job number
• Arrange tools where required for planned maintenance activities
• Enter and follow up  internal orders for works in progress
• Request and follow up external purchase orders for works in progress

What you'll get in return 

• Excellent organisational skills
• Previous scheduling or planning experience
• Great communication skills and stakeholder engagement
• High degree of computer literacy
• Ability to multi task

What you need to do now 

• An excellent hourly rate and possible ongoing role is on offer as well as a great working environment
• You will get full time corporate hours and parking is supplied on site
• Hybrid role – 1,2 days in the office
• Full training to the companies internal system and support during the role 
• If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.