Service Scheduler - Eyre Peninsula

Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us!  

Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming!

About the Role

An opportunity has opened up for an experienced Service Scheduler to support our branch network across the Eyre Peninsula.  

Based at our Cummins Branch, this varied and vital role would see you working centrally with our Service teams across the Eyre Peninsula and customers alike, managing and prioritising the workflow of jobs, ensuring the efficient operation of our Service Department.

This role typically suits someone with a strong administrative background who is practiced at juggling and reorganising priorities. You’ll have experience in scheduling Trades and managing rosters as well as a solid understanding of how to deliver a high level of customer service.

Managing our Technicians across the Eyre Peninsula is a demanding and rewarding role – and the right person will both thrive on this challenge and understand the balance of responding to the expectations of the customer and requirements being made of our technicians.

What you’ll need:  

• Previous experience in Administration or Coordination role
• Previous experience working in a Workshop environment would be ideal  
• A “can do” solutions driven approach with a good eye for detail and a focus on continuous improvement  
• Strong influential skills and ability to make strong relationships 
• Strong customer service and problem-solving skills  
• Ability to use standard desktop applications such as Microsoft Office: Microsoft Excel, Word, and Outlook. 

We offer a multitude of employee focused benefits including:   

• Competitive Hourly rates  
• Flexibility – As a family owned and run organisation - we believe in a family first approach – we offer several options to help you balance your work and personal life. 
• A wealth of Training including Internal Technical Training with access to the John Deere University  
• Additional Benefits such as Purchased Leave, Paid Parental leave, Salary Sacrificing and Novated Leasing.  
• Well established internal teams such as Finance and HR to support our best assets, our people.   
• Mental Health and Wellbeing support with individual and confidential access the EAP network and our Healthy Work Mates program.  

To learn more about our organisation and the role please head to our website www.emmetts.com.au or contact our Recruitment Lead Beck Netherway at *******@emmetts.com.au