Service Supervisor

Core Talent are actively seeking a skilled Workshop Service Supervisor to lead a team of service staff and seamlessly manage workshop operations. Committed to excellence, we prioritize customer satisfaction and efficient service delivery. Join a fantastic company and team and play a crucial role in their continued success.
Role Overview: As a Workshop Service Supervisor, your primary responsibility is to oversee workshop activities, ensuring efficient machine servicing and availability according to customer demand. Lead a dedicated team, coordinate service schedules, and maintain high productivity and safety standards within the workshop.
Key Responsibilities: * Manage workshop workflow for smooth operations and efficiency.

• Lead daily prestart and monthly toolbox meetings.
• Coordinate equipment service and maintenance in line with schedules, repairs, and customer requirements.
• Organize and allocate service staff effectively for set service schedules and tasks.
• Supervise service staff to maximize productivity and efficiency.
• Ensure accurate recording of times and spare parts on service jobs.
• Liaise with customers during machine breakdowns, providing timely updates on service progress.
• Daily update and maintain the operating system records related to service occurrences.
• Ensure the security and well-being of service equipment, including tools and harnesses.
• Recommend measures for improving maintenance methods, equipment performance, and work quality.
• Foster teamwork within the high-performance team.
• Promote workplace safety and report all injuries and hazards.
• Adhere to all company policies and procedures.

Knowledge, Skills & Abilities:

• Proficiency in coordination and organizational skills at an advanced level.
• Demonstrated effectiveness in management and supervisory skills.
• General competence in computer literacy.
• Strong problem-solving skills tailored to meet customer needs.
• Capability to ensure equipment is serviced in alignment with maintenance schedules and customer demand.
• Desirable knowledge of EWP's and Material Handling equipment.
• Exceptional attention to detail.

If you are interested in the above position please click APPLY NOW and submit your resume, or feel free to reach out to Lauren for a confidential chat on 0405 725 985.