Service Technician - Thomastown, VIC

Our client is a leading provider of healthcare equipment and supportive technologies, who are dominating the market with their innovative products and exceptional service. With a commitment to improving the lives of their customers, they are dedicated to delivering high-quality solutions that meet the evolving needs of the healthcare industry.

They are looking for a Service Technician to join their team in Thomastown. You will be responsible for carrying out maintenance, repairs, installation and testing of our range of mobility equipment. Responsibilities include:

• Perform maintenance and repairs for a range of mobility equipment ensuring they are in good working condition.
• Document service work by creating clear and concise reports detailing the service performed, including repairs made and recommendations for future maintenance or upgrades.
• Manage van stock by keeping track of inventory and replenish stock as needed to ensure the availability of spare parts and tools for efficient service delivery.
• Maintain your company vehicle, ensuring it is clean and well-maintained for a professional appearance during service visits.
• Ensure safety and product quality through following safety guidelines and company policies to maintain the safety and integrity of serviced products.
• Provide product expertise and stay updated on product knowledge across the equipment range and offer valuable insights and recommendations to customers.
• Resolve customer issues and/or concerns promptly and professionally, aiming for their satisfaction.
• Work collaboratively with colleagues and other departments to ensure smooth coordination of service activities.

 
Desired skills and experience:

• Excellent communication skills with an ability to collaborate effectively in a team environment and resolve issues.
• Electro-mechanical and/or Biomedical background preferred, but not required.
• Required experience in mechanical, electrical, or technical repair.
• Preferably, 2 years or more of field experience, healthcare or service-related sector would be highly desirable.
• Strong commitment to delivering exceptional professional customer service.
• Ability to understand customer needs and provide appropriate solutions.
• Proficiency in reading and working with company service manuals and guides.
• Ability to work independently, demonstrating self-motivation and initiative.
• Strong time management and punctuality skills.
• Desire to work in a supportive, collaborative, and enjoyable team setting.
• Must possess a valid Driver's License.

This is an opportunity to work for a business that believe their people are their greatest asset, and are committed to providing a supportive and collaborative work environment. Join their team and take the next step in your career today.

If you are looking impactful and diverse role within a growing Australian business, apply immediately and for further information feel free to contact Smetha Raju on 0415 876 *** or email **********@stonerecruitment.com.au  

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