Service Technician

Benefits of being part of the CHS family

• Monthly team perks
• Weekly Skills & Training program
• A paid day off every year in addition to normal holidays
• A Gift on every work anniversary
• An attractive salary will be negotiated based on the experience of the successful candidate.
• Fully maintained Company vehicle

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

About us

CHS Healthcare is a leading provider of quality and innovative patient transfer solutions and hygiene systems to the Healthcare industry in Australia. Australian owned and operated since 1997, they were the first known Ceiling Hoist Solutions until early 2015. At this point they split part of the business off to what is now known as CHS Healthcare, increasing their product range to better service the needs of their client range. Now specialising in patient lifting, rail systems, portable and fixed hoists, and bariatric solutions for domestic application through Aged Care and Hospital environments. In addition, they stock a complete range of floor lifters, change tables, therapy baths, privacy screens and more. CHS strive to be at the forefront of the industry by bringing the latest of products from across the globe to Australia, ensuring clients receive the most up-to-date solutions and is an exclusive distributor of several signature products and brands.

About the Role

A fantastic opportunity now exists for an enthusiastic and highly competent Service Technician for an immediate start with our service team based at our Victorian operation in the South Eastern suburbs.

The role involves visiting client sites in company vehicles for testing, servicing and repairing a multitude of different products, including:

• Hoists & lifts
• Rail systems
• Baths
• Change Tables
• Etc.

Primary Responsibilities

• Provide  service and customer support during field visits or dispatches
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Documents service and installation actions by completing forms, producing timely and detailed service reports, logs, and records.
• Cooperate with technical team and share information across the organisation
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers
• Ability to work unsupervised be a self-starter with a positive and proactive approach
• Customer focused with a “can do attitude”
• Working with Hydraulic and Electric Systems

Core competencies and attributes

The successful applicant must be able to demonstrate the following;

• Proven field service experience in a similar technical role - must have a mechanical aptitude and experience using a wide range of hand tools
• Excellent numeracy & literary skills
• The ability to communicate at all levels
• Impeccable attention to detail
• The ability to work unsupervised
• Must be able to lift 25KG
• Working on ladders
• A-Grade Electrical License (nice but not mandatory)

Values Required

• Communication
• Teamwork
• Ownership
• Safety
• Quality

The successful applicant will be required to undergo a pre-employment medical and provide a current National Police Clearance, WWC check and Flu/COVID vaccinations.