Service Warranty Coordinator

As a Service Warranty Coordinator, you'll be the friendly voice on the other end of the line, providing after-sales maintenance support, handling service requests, and addressing warranty issues for our valued clients. Your main tool? Your exceptional communication skills over the phone.The Client:

• Market leaders in Air Conditioning and Solar.
• Stock world leading brands.
• Genuine opportunities for career progression and professional development.

Responsibilities Include:

• Answering customer enquiries promptly and professionally.
• Up-selling additional service work to enhance customer satisfaction.
• Ensuring all customer requirements are met with precision and care.
• Building strong relationships with both external customers and internal stakeholders.
• Delivering top-notch customer service that exceeds expectations every time.

Requirements:

• 1-2 years of customer service/adminsitration/call center experience.
• Proficiency in Microsoft Office Suite.
• Enthusiasm for learning and adapting in a fast-paced environment.
• Excellent verbal and written communication skills.
• A passion for providing exceptional customer experiences.

If you're ready to take the next step in your career and join a team committed to excellence, apply now to become our clients newest Service Warranty Coordinator!