Servicenow/Telecom Business Analyst - Melbourne

AYAN InfoTech is looking for ServiceNow/Telecom Business Analyst to join an exciting project based in Melbourne. The role offers you the opportunity to contribute towards an extremely well structured and mature environment, working on sophisticated enhancement projects.
Role: ServiceNow/Telecom Business Analyst
Location: Melbourne
Contract Duration: 6 months
Experience: 5+ Years.
Required Skills & Experience:

• Captures business and user requirements (as stories for agile shops)
• Technical BA experience
• Exposure to CSM module in ServiceNow
• Should have exposure to the Telecom industry.
• Ensures requirements are understood, developed, tested, and delivered to specification.
• Owns the relationship with project stakeholders to identify, prioritize, model, and document business, process, and data requirements.
• Represents project stakeholders throughout planning, development, and release processes.
• Works with the platform team to develop release estimates.
• Supports the testing effort.
• Works with stakeholders to drive adoption.
• Define processes across Customer/IT/Employee workflows.
• Must have strong ServiceNow technical knowledge.
• Excellent presentation and communication skills.

Please note we will be able to contact only shortlisted candidates for this role. We thank you in advance for your interest.