This is an excellent opportunity for an organised and meticulous Services Consultant to join a Global Software provider on a permanent basis.
This role provides the opportunity to work with a range of innovative technology, alongside having flexible working arrangements.
The organisation are constantly working intelligently to improve their products, which are continuously helping their customers experience exceptional service and you will be a key part in underpinning this!
Responsibilities:
- Perform data entry tasks as an administrator, following documented guidelines
- investigate and collaborate on solutions for problems with colleagues
- Assist projects with configuration changes, testing, reporting
- Establish, monitor and execute batch schedules
- Work with customers to troubleshoot issues and deploy large job runs
- deploy release in accordance with release management procedures
- Emphasis on customer-centric service delivery and communication skills
- Background in data processing within large database-driven systems such SAP or Oracle
- Proficient with Microsoft Word and Excel
- Positive attitude towards developing technical software skills