Shared Services Manager

Who we are

TasPorts is a state-owned company responsible for eleven Tasmanian ports and the Devonport Airport. We are a vertically integrated organisation, providing a diverse range of port and marine operations and services around Tasmania.  Our vision is to proudly connect people, products and solutions for the benefit of all Tasmanians.

With 99% of the State’s freight moving through our multi-port system, TasPorts facilitates vital trade to enable industry partners and communities while ensuring the highest environmental and safety standards.

The role

Are you a ‘people person’?

Are you an experienced accounts payable and receivable professional looking for a new challenge?

Do you have experience leading a talented and diverse Team?

We are looking for an enthusiastic and experienced manager to lead the Shared Services function in the delivery of efficient, accurate and timely services across the TasPorts group, its customers, suppliers and team members. 

As the Shared Services Manager, you will work closely and provide key support to the Manager – Finance and Chief Financial Officer, along with coaching and developing skills and abilities to help our People be the best they can be. 

This position will also primarily be responsible for leading the Shared Services function in the development of business requirements, selection, implementation and roll out of a new Finance and Accounting system.

This is a full-time, permanent position based in the TasPorts Head Office in Launceston, Tasmania. 

Key role responsibilities 

• To lead a team culture and spirit of collaboration, support, accountability, respect, care, trust and performance excellence.
• To design, develop and embed best practice and secure processes and workflows for accounts payable, accounts receivable, expense management and other administrative processes across the TasPorts group, including:
  • Wharfage and Marine Invoicing;
  • Accounts Payable (including secure vendor registrations, timely payment of suppliers and compliance with procurement policies);
  • Accounts Receivable and Debtor Management; and
  • Expense Review, Processing and Compliance.
• To design, develop and embed effective performance measures and performance reporting around all key deliverables of the Shared Services team.
• To establish a stakeholder focused Service Level Agreement for the Shared Services team setting out the services and service standards that the Shared Services team will be expected to deliver to its internal and external stakeholders.
• To represent and lead the Shared Services function in the development of business requirements, selection, implementation and roll out of a new Finance and Accounting system (currently Microsoft Great Plains).
• To be the Subject Matter Expert in respect of the information systems that enable the Shared Services function, including ongoing liaison with internal and external stakeholders to ensure upgrades, maintenance and changes are managed effectively.
• To represent the Shared Services function in the establishment of a Data Strategy and Data Governance Protocols across the TasPorts Group.
• To lead data cleansing activities across all customers, supplier and administrative data in compliance with the Data Strategy and Data Governance Protocols.
• To establish a deep understanding of the systems and data flows that are relied on to generate accurate customer invoices.
• To manage, coach and develop skills and capabilities within the Shared Services team to ensure our People can effectively perform their duties.  

For a full list of the role duties, please see the Position Description on the TasPort's Careers page: Careers (tasports.com.au)

What you can bring to the role

Are you great at building and managing relationships with varied stakeholders?

The key experience we are looking for includes: 

• A minimum of 4 years demonstrated relevant experience in leading Shared Services functions.
• Deep expertise in financial systems and databases. Previous experiences in systems implementation will be highly regarded.
• Strong experience in change management, with experience and knowledge of change management principles, methodologies and tools.
• Strong experience in the use of Microsoft Office applications.
• Experience managing multi-functional Shared Services teams.
• Demonstrated experience building a team culture and delivering performance excellence, change and business improvements.
• Highly developed interpersonal and communication skills (written and verbal) and the ability to collaborate effectively with a diverse range of internal and external stakeholders.
• Knowledge and understanding of accounting and audit processes in respect of accounts payable, accounts receivable and expense management.

Experience in a shipping or marine operations environment would be deemed an advantage, however not essential. 

 What you will have

• Tertiary qualifications in Administration Management or a related discipline, or an equivalent combination of relevant experience and/or education/training (desirable)
• Current drivers' licence 
• Capability to obtain and hold a Maritime Security Identification Card (MSIC). 

Where to next?

TasPorts offer a supportive and flexible work environment, professional development opportunities and a range of attractive employee benefits. 

We are committed to building and inclusive, diverse workplace, where the individual differences of our employees are considered value-adding. We encourage applications from suitably qualified persons, including Indigenous Australians, people of all ages and people with a disability.

All applications are to include the following: 

• Cover Letter
• Current CV

For more information about TasPorts, please visit our website: www.tasports.com.au, or if you have any questions regarding the role - please contact our Recruitment team via email: ***********@tasports.com.au.

Applications close 5:00 pm 12th March 2024.