Company

Exclaim ItSee more

addressAddressWoolloongabba, QLD
CategoryAccounting & Finance

Job description

  • Location: Woolloongabba
  • Type: Permanent
  • Job #16670
  • Salary: A$850,000
Overview

Our client in the private education sector is looking to engage an ICT Officer Solution Analyst on a permanent basis, this role will be providing support across their various systems. As the ICT Officer Solution Analyst, you will be a key member on the ITS Learning and Technology Team. You will  provide a high level technical support in the delivery and operation of information systems and services within the business. 

Responsibilities
  • Level 2/3 support of applications including but not limited to SharePoint (Online and on-prem), Teams, and OneNote
  • Developing and maintaining scripts as needed  
  • Analysis and troubleshooting of incidents
  • Technical knowledge or ability to gain expertise in supported systems
  • Developing and maintaining documentation
  • Communicating well with stakeholders
  • Mentoring or junior and peers
  • Prioritising workload
  • Willingness to learn and work on new initiatives
  • Liaising with vendors such as Microsoft and Apple for problem resolution 
  • SharePoint administration
  • Azure administration (desired)
  • Power Platform (desired)
Skills Required
  • Experience in developing for and supporting enterprise level applications 
  • 2 years + experience combined with extensive skills within Systems Support. 
  • Strong grasp of job-specific skills and expertise, enabling the capability to autonomously handle routine tasks. 
  • Experience in coaching/staff supervision as the role may take on a mentoring role for junior employees.
Contact details

For a confidential discussion about the role, contact Naomi via *****@exclaim-it.com.au

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.
Refer code: 2238846. Exclaim It - The previous day - 2024-05-22 20:00

Exclaim It

Woolloongabba, QLD
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