Address- Location: Woolloongabba
- Type: Permanent
- Job #16670
- Salary: A$850,000
Our client in the private education sector is looking to engage an ICT Officer Solution Analyst on a permanent basis, this role will be providing support across their various systems. As the ICT Officer Solution Analyst, you will be a key member on the ITS Learning and Technology Team. You will provide a high level technical support in the delivery and operation of information systems and services within the business.
Responsibilities- Level 2/3 support of applications including but not limited to SharePoint (Online and on-prem), Teams, and OneNote
- Developing and maintaining scripts as needed
- Analysis and troubleshooting of incidents
- Technical knowledge or ability to gain expertise in supported systems
- Developing and maintaining documentation
- Communicating well with stakeholders
- Mentoring or junior and peers
- Prioritising workload
- Willingness to learn and work on new initiatives
- Liaising with vendors such as Microsoft and Apple for problem resolution
- SharePoint administration
- Azure administration (desired)
- Power Platform (desired)
- Experience in developing for and supporting enterprise level applications
- 2 years + experience combined with extensive skills within Systems Support.
- Strong grasp of job-specific skills and expertise, enabling the capability to autonomously handle routine tasks.
- Experience in coaching/staff supervision as the role may take on a mentoring role for junior employees.
For a confidential discussion about the role, contact Naomi via *****@exclaim-it.com.au
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