Address- Location: Charters Towers
- Employment Term: Permanent Full-time
- Remuneration: $51,731.68 + 11% Super + $15,900 Not for Profit Salary Packaging
An integral part of our Lifeline team, as a Shop Supervisor you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.
Let’s make a meaningful difference, together.
What do you need to be successful in this role?
To be successful in this role, we will be looking for the following skills and attributes:
- Be passionate about Lifeline and be able to articulate its purpose
- Demonstrated experience in retail management (or hospitality management with a background in retail), including experience in coaching and mentoring people
- Ability to deliver a high level of customer service and exceed customer expectations
- Demonstrate enthusiasm and eagerness to learn the fundamentals of all store roles, including but not limited to customer service, visual presentation, online marketing and stock control.
- Create a values driven, diverse and safe employment environment that attracts, engages and retains skilled employees and volunteers
- Communicate promotional event information to maximise results
- Identify issues and opportunities based on trends and customer feedback
- Setting and exceeding priorities to meet daily deadlines; developing plans to meet short-term objectives
- Strong problem solving and influencing skills
- Ability to use a retail business systems, POS and Microsoft Office
Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives.
- Flexible work arrangements to support work-life balance
- Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
- Lifeline retail store discounts
- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
- A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others.
- Eligible employees are entitled to 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
- Career development opportunities to challenge yourself, grow and make a meaningful difference
Diversity & Inclusion
Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
