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Form of workThe Opportunity
We are seeking an energetic, friendly, and proactive individual interested in working with a community focused organisation that supports people living with a disability, injury or health condition.
Maxima is an Australia-wide not-for-profit community organisation and NDIS Provider. We operate on the ground in more than 70 locations across Australia, working towards a more inclusive Australia by supporting people into meaningful employment and providing better opportunities for economic and community participation.
The role of Site Manager, is fixed-term, full-time and based from our Port Adelaide office.
As Site Manager, you will:
Manage and supervise the day-to-day operations and lead the team to achieve outcomes and KPI’s by;
- Ensuring staff are progressing DES customers towards and into employment
- Maintaining compliance with contractual requirements for the services delivered to DES customers
- Ensuring NDIS staff are actively marketing NDIS services and reaching billable targets
- Managing site budgets in conjunction with the Business Manager
- Overseeing the day-to-day HR functions for the site including staff attendance and annual leave
- Conducting performance assessments and implement training, coaching and mentoring
- Building and maintaining internal and external relationships
- Regularly conducting quality audits to meet contractual requirements
- Ensuring all payment claims are correct and processed in a timely manner
- Attending key operational meetings as required
- Delivering site level performance and reporting of placements and outcomes
- Attainment of budgeted financial performance
What do you need to bring to this role?
- Management experience, ideally within the Employment Services industry
- Knowledge of NDIS policy and framework (desirable)
- Demonstrated leadership skills and a team-first mentality
- An in-depth knowledge of employment services, the relevant contractual requirements and the current labour market (desirable)
- Experience in delivering quality customer service in a sometimes-challenging environment
- Outstanding communication skills and the ability to build rapport with a wide audience
- Ability to work with individuals and groups whilst retaining a focus on achieving business targets and outcomes
- Enthusiasm, confidence and with a positive approach.
- The ability to laugh and have fun whilst focusing on driving your sites to achieving their targets!
What We Offer:
- A purpose driven work environment where you can make a real impact
- Competitive salary and benefits package inclusive of; Salary Sacrifice, Annual Leave Loading and Volunteering Leave
- Employee Assistance Program
- Professional, positive, and community-focused culture
- Training and development opportunities
How to Apply
Click ‘Apply Now’ to complete our online application form and attach a copy of your resume and cover letter.
Maxima believes in the strength of a diverse workforce. We welcome applicants who have a disability, identify as First Nations, are from culturally and linguistically diverse backgrounds or are members of the LGBTQIA+ community. The life experiences of our employees help us build strong relationships with our customers and enables us to deliver services that benefit all members of our community.
If you need an adjustment in the recruitment process, please call (1300 669 859) or email ***********@maxima.com.au and advise us of your preferred method of communication.
