AddressThe In Store Artisan will provide an exceptional in-store experience by inspiring our customers through artistic customization! While working in-store and on the 'Sneaker Maker Tour' you will act as a brand ambassador, engaging with customers, promoting products and storytelling.
Responsibilities:
- Will utilize artistic abilities to deliver an in-store experience focused on customer satisfaction, by ensuring an excellent and exciting shopping experience.
- Guarantee proper brand storytelling with customers by understanding the brand and values.
- Communicate product knowledge and accurately describe the items and customization options.
- Anticipate and cater to customer needs with empathy and high level of customized customer service.
- Co-create special and unique items through the 'LAB Experience'
- Proactively stay informed and up-to-date on product information.
- Participate as "one team", supporting to accomplish team goals and maximize sales.
- Strictly follow procedures, policies and guidance for all activities, including co-creation.
- Travel to Sneaker Maker Tour events, as needed.
- Act as a Sales Associate when not 'on tour' or co-creating (i.e. selling on the floor, pre and after sales activities, stockroom, client reach out).
Qualifications:
- An artistic skillset (painting, drawing, sketching, doodling!)
- Self-motivated with positive attitude and professional selling techniques
- Good customer focus with strong presentation, interpersonal, and communication skills.
- More than 1 year customer services/ retail expereinces required.
About Application:
- Please include your drawing portfolio in the application.
- Please note that only shortlisted applicants will be contacted.
Our Commitment to Diversity & Inclusion
At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.
Right to Work
The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.
