AddressSOCIAL MEDIA MANAGER
About By Baby
By Baby is an Australian fine jewellery brand, with our flagship boutique in Brisbane’s vibrant fashion district of James Street.
Our iconic Brisbane flagship is located at the world renowned Calile Hotel and features our unique in-house workshop. Set behind our signature arched window, clients are immersed in the making of their jewellery every day of the week.
New to our boutique, is our luxury Piercing Studio. For piercings made to last, with jewellery you never have to take out.
We create fine jewellery, with an edge. Our jewellery combines second-generation expertise and an innovative and eclectic design ethos. All By Baby jewellery is solid gold and designed to last a lifetime.
Our sell-out, one-off collections, hero unique coloured gems and diamonds, and are curated with the passion and inherent originality of Angelique’s core designs.
Wear one, wear many, wear often.
The Role
We’re looking for an experienced and enthusiastic Social Media Manager to join our team. The social manager will cultivate a vibrant and engaging Social Media presence, creating original content tailored for each social platform.
Key Attributes & Experience
- Experienced in creating, producing and scheduling original content for multiple Social Media platforms including Meta, Pinterest and TikTok.
- Passionate about Social Media and fashion with an understanding of luxury goods.
- Experienced in online and brick-and-mortar retail, with a passion for creating exceptional customer experiences.
- Great attention to detail.
- Exceptional communication and organisational skills.
- Ability to adapt quickly and with positivity to new or changing circumstances.
- Proven track record of meeting and exceeding targets.
- Enthusiastic, warm and positive.
- 1+ years experience in social and/or digital marketing.
Responsibilities
- Create and produce beautiful original content in line with the brand aesthetic for multiple Social Media platforms and digital marketing.
- Build a holistic Social Media strategy that successfully grows our Social Media following, increases engagement and drives sales.
- Conduct regular trend research and analysis and implement an innovative approach to Social Media content creation.
- Manage Social Media and marketing calendar.
- Implement and manage CMS
- Assist in the creative planning and execution of major campaigns, promotions, product launches and events in our brick-and-mortar store.
- Liaise with creative contractors, negotiate contracts and manage delivery of assets as required.
- Provide regular, insightful reporting on digital and Social Media deliverables.
- Manage community engagement across all platforms, responding to customer messages in a timely manner with excellent customer service.
- Apply a positive and proactive approach to customer service and problem solving.
- Work closely with all teams contributing positively to team culture. Maintain a strong connection to the By Baby brand, creating exceptional customer experiences across all channels.
Working with By Baby
- People come first at By Baby. We provide opportunities for career growth and support your development.
- This is a hybrid role, working from home and our James Street boutique in Fortitude Valley (Brisbane, QLD). It is a full-time position.
To apply, please forward your resume and cover letter telling us more about how you meet the selection criteria and why you would like to join our team.
Alternatively, please send your application to *******@bybaby.com.au.
No agency contacts, please.
Due to a high volume of applications expected, only successful candidates will be contacted for interview.
