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SalaryGet ready to make a real impact as a Special Consideration Assistant! Your role is pivotal in assessing and processing applications for Special Consideration, ensuring strict adherence to established policy guidelines. But that's not all - you'll also dive into basic inquiry management and build strong connections with university colleagues involved in the Special Consideration process. Whether you're processing data or interacting with students and staff via teleconference, email, or phone, teamwork, outstanding customer service, professionalism, and accountable decision-making are all part of the game.Your responsibilities will include:
- Assessing eligibility for Special Consideration applications per the Coordinator's parameters and process through the university system.
- Providing students with relevant academic outcomes as determined and delegated by the relevant school/faculty.
- Maintaining accurate and complete case notes and records using university administrative systems.
- Managing information in accordance with Privacy legislation and University policy and processes.
Are you skilled in communication and organisation? We're looking for administration professionals who excel in interpersonal skills, effortlessly making connections and possess top-notch written and verbal communication skills. If you can juggle multiple tasks seamlessly while meeting deadlines, join our team and thrive in a high-volume environment where your skills are valued, and your efficiency shines.You will also:
- Require relevant post-secondary qualification or equivalent admin experience/training.
- Showcase problem-solving skills with sound judgment and adherence to policies.
- Able to work independently and collaboratively, sharing information and supporting colleagues.
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.The Student Equity and Disability Services (SEDS) is in the Wellbeing Services portfolio, which includes the University's Health Service, Counselling and Psychological Services (CAPS), and the Chaplaincy service. SEDS is responsible for providing educational adjustments for students with a disability or health condition, are carers of a person with a disability, are defence reservists or emergency volunteers or for cultural or religious observance which impact their ability to participate fully in their studies. SEDS also under the authority of the Academic Registrar and processes eligibility for Special consideration applications on behalf of Academic Divisions.What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out page!The University of Melbourne
We're tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via and stay connected with our stories and people on .Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit page.We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at , with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.For further information, including our 2023-2027 Indigenous strategy please visit -Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
