Specialist Program Manager Transformation

Specialist Program Manager Transformation

Join the City of Gold Coast's Transformation Journey!

Are you ready to lead an ambitious transformation initiative that will shape the future of one of Australia's most dynamic cities? The City of Gold Coast is seeking a dedicated Specialist Program Manager Transformation to spearhead our transition to a new Target Operating Model.

Why Join Us:

At the City of Gold Coast, you'll have the opportunity to make a meaningful impact on the community while working in a collaborative and dynamic environment. Join us in shaping the future of the Gold Coast!

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second-largest Council in Australia.

As a 5-star employer of choice, we care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• Coaching and advice to develop your leadership competencies
• Study allowance provisions
• 4 free confidential counselling sessions a year for you or an immediate family member
• Salary sacrifice provisions including vehicles on novated lease and superannuation

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation that delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

About the Role:

As the Specialist Program Manager Transformation, you will lead an exciting period of significant change in our organisation to deliver on our mission to be a high-performing, customer-focused organisation that delivers value-for-money services for our community.

Leading a team of Project Managers and working closely with other Strategic Program Managers, Executive and Senior Leaders, you will oversee and guide the City’s transformation, delivering key components of the Transformation Roadmap, across various critical domains including customer experience, services, asset management, people and performance, contract management, insights and data, and digital and technology.

In this role, you will:

• Champion a clear vision and strategy for the transformation program in alignment with the organisation's goals and objectives.
• Provide expert advice and leadership to manage a number of project teams throughout the entire program lifecycle, from inception to delivery to deliver the transformation roadmap.
• Collaborate with strategic partners, both internally and externally, to ensure seamless execution and successful outcomes.
• Demonstrate foresight and mature judgment in addressing complex project and program-related challenges.
• Provide regular updates and reports to stakeholders on program status, milestones achieved, and any deviations from the plan.
• Collaborate with the Transformation Delivery Office to ensure timely availability of adequate resources for the program through effective scheduling and funding allocations, facilitating workforce planning.
• Identify potential risks and develop strategies to mitigate them. Monitor risks throughout the program and implement contingency plans as necessary.
• Foster a culture of safety, well-being, and high performance within the program team.

You will excel in this role if you have:

• Ability to inspire and motivate teams, provide clear direction, and drive progress towards goals.
• Extensive experience with portfolio, program and project management methodologies and frameworks.
• Proven and extensive experience in leading large organisational transformation programs within scope, budget, and schedule constraints.
• Demonstrated ability to build trusting and effective relationships through strong leadership, communication and stakeholder management capabilities.
• Flexibility to adapt to changing circumstances, adjust plans as needed, and navigate uncertainty with resilience.
• A commitment to promoting a culture of excellence and continuous improvement.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. Weare committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.