Speech Pathologist / Allied Health Assistant / Receptionist Positions

Short Sprouts Speech Pathology is a growing practice that continues to gain credibility as a results-driven clinic. Our focus and priority are and always will continue to provide effective services to our valued clients.  Short Sprouts Speech Pathology is a highly regarded practice that reaches out to the community including clients in the private sector and NDIA participants of all ages. 

Short Sprouts Speech Pathology is in Craigieburn, in the Northern Suburbs of Melbourne. 

We are currently recruiting for 3 positions:
- Speech Pathologist (Ref. number SP001).
- Part / Full time Allied Health Assistants (Speech Pathology) (AHA002). 
- Receptionist (REC003) – Wednesday to Friday and half day Saturday (2 to 3.5 days per week).

We are looking for:

Speech Pathologist:

• Qualified or students currently studying Speech Pathology for ongoing position working minimum 2 to 3 days per week. 
• A highly engaging and confident personality to fit into our team culture.
• Experience treating speech and language disorders in paediatric, school-age, adolescent and adult clients including clients with disability. 
• Ability to assess all speech and language disorders using a variety of assessment tools.
• Outstanding written and verbal communication skills.
• Membership with Speech Pathology Australia. 
• Current Working with Childrens check, First Aid Certificate, and Victorian Police Check
• Driver’s licence with comprehensive car insurance

Key responsibilities:

• Assessment and management of speech, language, voice, and swallowing difficulties in Pediatrics. and adults with diverse medical backgrounds within both the community and in residential aged care facilities.
• Establishing goals and providing functional intervention to support participants and families to achieve their goals.
• Providing best practice, evidence-based intervention that increases participants life skills and independence.
• Clear and concise ability to record, interpret and report participant progress.
• Work collaboratively with a range of key stakeholders to support participants to achieve their goals.
• Collaborate with pediatric clients and stakeholders to deliver exceptional therapy services.
• Develop individualised strategies and plans to address each client's unique needs.
• Provide a tailored service approach, focusing on the goals and priorities of the client and their family.
• Work collaboratively with families, carers, teachers, and colleagues to tackle challenges.

Requirements:

• Eligibility for Speech Pathology Australia membership  
• Professional indemnity insurance   
• COVID vaccine certificate, or willingness to obtain.  
• Police Check for paid employment.
• Working with Children Check
• Effective and positive interpersonal skills 
• Proven ethical and professional qualities.
• A high level of independent organisational skills

Allied Health Assistant (Speech Pathology)

• Delivering therapy programs to children, young people, and adults under the supervision of the Speech Pathologist. 
• Working across speech, language, and literacy domains for speech programs.
• Prepare resources and materials.
• Write clinic notes for therapy sessions delivered.
• Work with clients receiving services under the NDIS scheme as well as privately funded clients.
• Documenting client activity and give progress feedback to parent/guardian after each session.
• Be responsible for managing an allocated caseload and completing therapy processes in a timely manner.
• Evaluate results of therapy by observing, noting, and evaluating participants progress, and implementing recommended changes. 
• Demonstrated experience in the intervention of adult, child and young people rehabilitation, in the areas of speech, language, voice and fluency.  
• Demonstrated high level of effective communication in a team including consultation, collaboration and conflict resolution skills 
• Computer literacy

Requirements

• Ability to work independently, demonstrated organisation skills, utilise problem-solving skills and time management skills. 
• Excellent verbal and written communication skills.
• Be studying speech pathology at university and be in year 3/4 or second year of your Masters in 2024.
• Be passionate about helping clients and their families to develop capacity to be an active member of the communities.
• Police Check for paid employment.
• Working with Children Check for paid employment
• Effective and positive interpersonal skills. 
• Proven ethical and professional qualities.
• A commitment to customer service and quality improvement.

Receptionist

• Arabic as a second language preferred but not essential
• Reception and Customer Service duties – answering phones, greeting clients, managing arrivals and cancellations.
• Schedule appointments. 
• Answer patient enquiries.
• Supporting others with General Administration duties such as responding to queries, forwarding communications to the relevant employees, filing, scanning, data entry and electronic document management.
• Liaising with clients regarding appointment changes, sending out & managing signed agreements for services.
• Notify patients of changes and requirements for each appointment
• Maintaining accurate records of all communication with clients.
• Assisting with the scheduling of appointments and meetings in clinician calendars.
• Assisting new and potential clients through responding to intake requests via phone, email, or social media contacts, gaining an understanding of client needs, gathering relevant paperwork and information, and booking appointments.
• Maintaining general office cleaning and tidiness
• Manage client Billing and Payments

Requirements:

• Have excellent communication skills.
• Be able to multitask and show initiative.
• Have good phone etiquette.
• Be a people person and have a positive personality.
• Be confident. 
• Have good time management and organisational skills.
• Proficiency in Microsoft Office and Windows is required.
• Some experience in FrontDesk / Clinko software required but not essential.
• Ability to follow instructions.
• Effective and positive interpersonal skills. 
• Proven ethical and professional qualities.
• A high level of independent organisational skills.
• Willingness to take on new experiences and challenges.
• Managing client flow.
• Police Check for paid employment.
• Working with Children Check.
• Be empathetic.
• Need to effectively multi-task.
• Have an eye for detail and keen to learn new things.
• General practice cleaning.
• Must be flexible to cover other shifts if required. 

If any one of the above positions are of interest to you, please apply by sending your cover letter and resume to: *******@shortsproutssp.com by entering reference code of the position in the subject matter. 

No Recruitment Companies please! 
All applicants are required to provide evidence of right to work in Australia. 

Sprouts Speech Pathology is an equal opportunity employer and is committed to providing a work environment free of discrimination and harassment.