Store Manager

Job Advertisement: Full Time Store Manager & Assistant Manager - Dumpling Chef

Dumpling Chef, a thriving franchise chain specializing in Chinese dumplings and fast food, is delighted to announce the opening of its new store in Bayside Shopping Centre Melbourne. As we prepare for this exciting new venture, we are seeking enthusiastic individuals to join our team as Full-time Store Manager & Assistant Manager.

Position: Full-time Store Manager & Assistant Manager

Location: FC303/1239 Nepean Hwy, Cheltenham VIC 3192

Employment Type: Full-time

Responsibilities:

• Lead and supervise daily operations of the takeaway business, ensuring efficient and seamless service.
• Manage staff rostering, ensuring appropriate coverage and compliance with labour regulations.
• Conduct comprehensive staff training, emphasizing high standards of food preparation, safety, and exceptional customer service.
• Effectively manage stock and inventory, including ordering, monitoring supplies, and minimizing wastage.
• Operate the ABACUS POS system proficiently, ensuring accurate order processing, cash handling, and sales reporting.
• Oversee store opening and closing procedures, including cash reconciliation and adherence to security protocols.
• Provide prompt and friendly service to customers, handling food preparation, packaging, and serving as needed.
• Foster a positive and collaborative work environment, encouraging teamwork, growth, and customer satisfaction.
• Utilize strong communication skills in English and Mandarin to effectively interact with both customers and staff.
• Demonstrate new cooking techniques and new equipment to cooking staff.

Requirements:

• Previous experience in a similar role within the Quick Service Restaurant (QSR) industry is highly desirable.
• Familiar with the ABACUS POS system or similar point-of-sale software.
• Strong organizational and multitasking abilities to effectively manage daily operations.
• Excellent leadership skills to motivate and guide a diverse team.
• Good verbal communication skills in English and Mandarin to facilitate seamless communication.
• Customer-focused mindset with a passion for delivering outstanding service.
• Knowledge of food safety regulations and procedures.
• Availability to work on a rotating roster, including weekends, as the store operates seven days a week.

Benefits:

• Competitive remuneration based on experience and employment status (full-time or part-time).
• Opportunity to join a growing franchise chain and be part of its success story.
• Training and development programs to enhance your skills
• Dynamic and supportive work environment with a strong emphasis on teamwork and collaboration.
• Enjoyment of delicious and authentic Chinese cuisine.

If you are an enthusiastic individual who is passionate about the food industry, customer service, and being part of a vibrant team, we would love to hear from you. To apply for these exciting positions, please submit your resume and a brief cover letter highlighting your relevant experience to **@dumplingchef.com.au. Please indicate whether you are applying for a Full-time Store Manager & Assistant Manager role in the subject line.

Dumpling Chef is an equal opportunity employer, and we encourage applicants from all backgrounds to apply. All applications will be treated with the strictest confidence.

We appreciate all applications; however, only shortlisted candidates will be contacted for an interview. Thank you for considering Dumpling Chef as your next career destination!