Store Manager

• An awesome roster: that includes one Saturday a fortnight, and every alternate weekend off
• The privilege: to be in a role and part of an organisation that will invest in you and your development FULLY, from the day you start and ongoing. With such an extensive induction program and period, you will have the opportunity to learn the business across every aspect (and likely across multiple stores) before you officially step into the role. You will literally be set up for success from Day 1!
• The culture: Its vibrant, customer obsessed, 'down to earth', authentic, welcoming and inclusive and it values its most important asset, ‘its people.’
• The trust: to develop, inspire, lead and empower the store team to greater levels of excellence so they become the best version of themselves every day in every way
• A role where you are expected to have fun and to celebrate all the wins: this is a non-negotiable!
• Its growth focused: The appetite is strong for further business expansion and growth. Be a part of a continued success story
• An extraordinary role: that will take your career experience to a whole new level as well as build your profile right across the broader organisation and store network
• Endless career possibilities: Due to the size and continual growth of this retailer and the greater organisation (Metcash), the potential career opportunities are endless
• Rewards: The package is generous & includes many benefits. It’s set to attract and retain the markets best

Your prospective employer:Well established in prime locations right across the country, Total Tools are THE retailer to watch. Thriving and highly respected, this ‘big box’ specialty hardware and tool retailer continues to tackle its market opponents head-on, with its differentiated model, diverse and exclusive ranges, service excellence and robust back-end support programs. Their results continue to be phenomenal: tracking well above market norms with fantastic sales growth and performance. Momentum like this can only be driven and sustained by the talented teams, working at the front line. This Store Manager role is an incredibly high-profile role that makes a powerful contribution to the success and growth of the store and team, through first-class leadership, support, guidance and influence. This could be one of your most career defining moves…What will you do in an average week

• Initially…you will listen, watch and learn, as you immerse yourself deep into the in-depth induction program. You likely will take the lead on key strategic projects across multiple stores, so that you can get to know the business, stores and teams from every angle and aspec
• Once your induction, training and development period is complete, you will:

• take on the full 'end to end' store accountability for driving sales, building customer relationships, managing store KPI’s and promotions and ensuring merchandising standards are at a superior level
• influence, motivate, develop and inspire your team to deliver an exceptional retail experience to every customer, creating loyalty for life
• be consistently improving current systems, processes and control measures to ensure full retail operational excellence
• to continually build on and develop the store culture, ensuring to always celebrate the wins and awesome retail/team efforts. Having fun and ensuring there is a culture of fun, is an essential part of your role!
• use your solid retail skills to ensure the fundamentals are exceptionally executed, including full stock on shelf, cleanliness, customer service, VM and loss prevention
• communicate effectively and positively with the store team to execute change initiatives and implement new ideas (whether yours or that of your team). You will be empowered to run this store like it’s your own!

Here’s what it will take:

• You are a credible and engaging Store Manager with years of proven experience in a medium to large format retailer. Those candidates who are at an Assistant Manager/2IC level within a big box retail environment may also be considered.
• Nice to have, is some experience or an affinity/appreciation of hardware/tools (whether in your career or personal interest) however it’s not an absolute essential requirement. We are looking for the talented retail ‘big box’ operative vs a product expert!
• You inspire: You have led and inspired retail teams to achieve success
• You are customer obsessed: they are centric to everything you do and in every decision you make
• You drive sales with an upbeat approach and have a natural ability to engage
• You have well-honed operational skillsacross inventory planning and management, as well as shrewd financial control
• Leadership ability: You inspire with ease, and you can drive and lead change. You are one of those leaders that always have their people and partners, always on your journey
• You are driven: You have endless drive, determination and commitment that inspires others, and you are always ‘in it for the team’
• Sound business acumen: You understand P&L’s and the financial levers across all areas
• Brilliant communication skills: You naturally translate the ‘vision’ into day-to-day operational performance
• You are a change agent: You can transform key operational aspects and people elements to ensure sustainability, future viability, growth and profitability
• You are authentic and down to earth: this oozes from your every pore
• You take a non-hierarchical approach: you are just as prepared and comfortable getting your hands dirty as much as you are performing the strategic aspects of the role

If this sounds like the perfect role for you and your career, please reach out to Gabby Symons on gabbys@peopleequity.com.au or 0432 261 116 for a confidential chat or apply now.