Store Manager & Jewellery Sales Consultant

Job Title: Store Manager and Sales Consultant

Company Overview: Michael Arthur Diamonds is a leading player in the jewellery industry, renowned for its exquisite designs, exceptional craftsmanship, and unparalleled customer service. We specialise in offering unique and luxurious pieces that celebrate life's most precious moments.

Position Overview: We are seeking an experienced Store Manager and Sales Consultant with a proven track record of success in the jewellery industry. The ideal candidate will have a minimum of 5-10 years of experience in building brands and businesses within the jewellery sector. They will be responsible for managing day-to-day operations, driving sales, and delivering an exceptional customer experience.

Key Responsibilities:

1. Strategic Leadership: Develop and execute strategies to drive sales, increase brand awareness, and achieve business objectives. 
2. Store Operations: Oversee all aspects of store operations, including inventory management, merchandising, website orders and ensuring compliance with company policies and procedures.
3. Sales Performance: Set sales targets, monitor performance metrics, and implement initiatives to maximize sales and profitability.
4. Customer Experience: Lead by example in delivering exceptional customer service, cultivating long-term relationships with clients, and resolving any customer issues or concerns.
5. Team Management: Recruit, train, and motivate a high-performing sales team, fostering a positive and collaborative work environment.
6. Brand Building: Implement marketing initiatives to promote the brand locally, participate in community events, and collaborate with marketing teams to drive brand awareness.
7. Product Knowledge: Maintain a deep understanding of our product offerings, stay updated on industry trends, and train staff to effectively communicate product features and benefits to customers.
8. Financial Management: Manage budgets, analyze financial reports, and make data-driven decisions to optimize store performance and profitability.
9. Visual Merchandising: Ensure the store layout and displays are visually appealing, in line with brand standards, and effectively showcase our jewelry collections.
10. Compliance: Ensure compliance with all regulatory requirements, safety standards, and company policies.

Qualifications:

1. Bachelor's degree in Business Administration, Marketing, or related field preferred.
2. Minimum of 5 years of experience in the jewellery industry, with a proven track record of success in building brands and businesses.
3. Strong leadership skills with the ability to inspire and motivate a sales team.
4. Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
5. Strategic thinker with the ability to develop and execute effective sales and marketing strategies.
6. Proficiency in Microsoft Office Suite and experience with point-of-sale (POS) systems.
7. Detail-oriented with strong analytical and problem-solving abilities.

Benefits: Michael Arthur Diamonds offers competitive compensation packages, including base salary, performance-based bonuses, and opportunities for career growth and development. Additional benefits may include employee discounts.

Join our team and be part of a dynamic and rewarding work environment where your skills and expertise will make a difference in the lives of our customers. Apply today and embark on an exciting journey with Michael Arthur!