Store Manager | Richmond

What’s our story?

Over the past 21 years, Gelato Messina has grown from a single gelato store in Sydney, to a primary producer and manufacturer of incredible gelato, weird and wonderful gelato cakes, couverture chocolate, bespoke event creations and super cool merch – with 32 retail stores selling our amazing products around the country and overseas. 

From the meticulous roasting and grinding of real pistachios and hazelnuts, to the baking of our own apple pies and brownies, to the sweet smell of stewed spiced rhubarb, absolutely everything that we produce is made lovingly in-house by our team of skilled pastry chefs, gelato makers and chocolatiers.  

We're a family owned and operated business, and we like to think we're made up of three equal parts – honesty, hard work and good humour. We're recruiting for an experienced Store Manager to run our busy gelato store in Richmond.

What are we looking for? 

Coming into one of our stores is a total vibe. 

From the delicious products, to the pumping music, to the passionate staff – we want all of our customers to have an amazing experience every time they swing by. 

We're looking for a dynamic and driven Store Manager to lead our Richmond team. You should have a passion for people, food and customer service. Ideally, you will have at least two years’ experience managing a high volume, fast paced retail store. You should have strong leadership and communication skills, and a track record of building a positive and inclusive work environment that fosters teamwork, accountability and fun!

You will have full responsibility for the day to day operation of our Richmond store, including recruitment, training and development, customer service, financial management, food safety and WHS procedures.

Full Australian work rights are essential.

What do we offer?

• The security of a permanent role with good work-life balance, a rotating roster and flexibility (noting weekend and evening work is required)
• Payment for all overtime hours
• An additional day of birthday leave each year
• Generous staff discounts on all of our products and plenty of free gelato!
• Travel to our headquarters in Sydney for staff parties and development training, and a tour of our farms so you can learn all about our work as a primary producer
• Leadership development and career progression opportunities 

To apply

We would love to hear from you. Send through a cover letter to introduce yourself and a copy of your CV to our Victorian Retail Operations Manager: ****@gelatomessina.com