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SalaryStrategic Relationship Manager | Adelaide/BrisbaneAt Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be part of an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.Let's care for tomorrow, so we can create a better future together, for everyone.You'll be responsible for
- Monitoring the performance of repair shops to achieve positive performance outcomes, including regular on-site visits
- Identifying market and industry trends, evaluating and applying strategies to improve repair shop performance
- Understanding and anticipating customers needs by developing strong business relationships combined with competitor analysis to improve customer insights.
- Overseeing the onboarding of new repair facilities and supporting the offboarding of repair facilities not meeting required performance standards
- Supporting the application of nationally consistent Assessing policies, procedures and work practices
- Must have trade qualifications as a Panel beater, Spray painter or Motor mechanic
- Motor insurance experience would be highly desirable
- Current and practical knowledge of the smash repair industry
- Excellent negotiation and data analytical skills
- Demonstrated capability to plan and prioritise effectively, organise tasks and manage competing resources and demands
- Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence.
- Team player who collaborates well with others to achieve customer centric outcomes
- Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.
