Address
Form of work
SalaryAbout this Opportunity
- Fixed Term (until 13.09.2024), Full Time
- Student Success Division
- CQUniversity Rockhampton
- Higher Education Worker Level 4
- Total Remuneration $82,280 to $86,907 pa (including salary of $69,528 to $73,438 plus 17% superannuation and leave loading)
Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.
Working at CQUniversity
Working as part of the Frontline Student Services team, Student Advisers play a pivotal role in supporting our students. As the first point of contact for current and future student enquiries in our busy call centre, you will be supporting our students to navigate university systems and processes and setting them up to get the most out of their university experience.
In this role, you will work closely with our Student Support, Student Administration, and school staff to support domestic, international, TAFE and higher education students.
If you are someone that enjoys working in a fast-paced dynamic environment, with strong communication skills, then this position will be an ideal fit for you. You will be providing accurate, timely and documented advice to students on a range of matters including course advice, administration, admissions, enrolment, fees and scholarships. You will be focused on results that produce sustainable outcomes for your Division, and continuously improving, innovating and learning.
Be rewarded
- Generous 5.4 weeks annual leave
- 17% superannuation (with the choice of joining an award-winning superfund)
- Flexible and inclusive work / life balance
- Fantastic staff professional / career development opportunities
- Access to an Employee Assistance Program
Position Requirements
- Experience responding to clients across all platforms, face to face and telephone and resolving queries within required service timeframes.
- Experience and competence in business support software and databases, with ability to undertake accurate data entry.
- Experience undertaking a broad range of administrative duties.
- Proven interpersonal and team skills with ability to develop positive working relationships with others.
Apply today for a career that changes lives
Applications Close: 11:59pm, Sunday, 21 January 2024
Job Requisition ID: 4162
Contact Details:
Nicholas Van Peperstraten
(07) 4923 2***
***************@cqu.edu.au
When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.
CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.
