Address- Fixed Term (until 31.12.2024), Full Time
- Student Success Division
- CQUniversity Rockhampton
- Higher Education Worker Level 4
- Total Remuneration $82,280 to $86,907 pa (including salary of $69,528 to $73,438 plus 17% superannuation and leave loading)
Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.
Working as part of the Frontline Student Services team, Student Advisers play a pivotal role in supporting our students. As the first point of contact for both current and future student enquiries in our busy call centre, you will be supporting our students to navigate university systems and processes and setting them up to get the most out of their university experience.
We are seeking a skilled communicator with customer service experience who thrives in a fast-paced, dynamic environment to join our team. You will provide accurate, timely and documented advice to students on a range of matters including course advice, administration, admissions, enrolment, fees and scholarships.
Be Rewarded- Generous annual, carers, maternity and paternity leave
- 17% superannuation (with the choice of joining an award-winning superfund)
- Flexible and inclusive work / life balance
- Fantastic staff professional / career development opportunities
- Access to an Employee Assistance Program
- Experience responding to clients via email, face to face and telephone and resolving queries within required service timeframes.
- Experience and competence in business support software and databases, with ability to undertake accurate data entry.
- Experience undertaking a broad range of administrative duties.
- Proven interpersonal and team skills with ability to develop positive working relationships with others.
For further information about this position, please refer to the Position Description.
Apply today for a career that changes livesApplications Close: 11:59pm, Wednesday, 15 May 2024
Job Requisition ID: 4630
Contact Details:
Nicholas Van Peperstraten
(07) 4923 2***
***************@cqu.edu.au
When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.
CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.
