AddressJob no: 0052778
Location: Parkville
Role type: Full-time; Continuing
Department: Student and Scholarly Services
Salary: UOM 5 - $83,159 - $95,518 p.a. plus 17% super
- Champion faculty programs and enhance global student engagement.
- Thrive in a collaborative environment with our dynamic team of professionals.
- Brilliant benefits and a flexible hybrid work environment.
About the Role
Ready to shape the future of education? Join us as a Student Recruitment & Enquiries Officer where you'll champion our Arts/FFAM Divisional Group and play a key part in spotlighting our programs. Support our Student Recruitment strategy across Australia and globally, handling enquiries, updating course info, and helping plan recruitment events.
Your responsibilities will include:
- Provide responsive, timely and discipline/program-specific support and advice to prospective students, and staff in the Future Students Hub.
- Provide reports on trending enquiries and issues in a timely manner to the Recruitment Manager.
- Contribute to the planning and delivery of undergraduate and graduate recruitment activities.
Who we are looking for
We are seeking an individual with a background in Student Recruitment, enquiry management, or admissions within higher education. You will demonstrate strong problem-solving abilities, flexibility, and a proactive approach to continuous improvement. Exceptional written and verbal communication skills are essential, enabling effective engagement with a diverse array of stakeholders across various levels.
You will also have:
- Tertiary qualifications in a relevant discipline with subsequent relevant experience or an equivalent combination of relevant experience and education/training.
- Demonstrated commitment and experience in providing a high level of service delivery to students and Divisions alike.
- High-level interpersonal and collaborative skills with the ability to develop and maintain productive working relationships and influence optimal outcomes for the University, Faculties and students.
For further information regarding responsibilities and requirements please refer to the attached PD.
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your new team –Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff
What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
If you have any questions regarding the recruitment process, please feel free to contact Maddison Ryan via email at **********@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the contact details listed on the Position Description.
Please note that in the event of sourcing a suitable candidate, the closing date for applications may be brought forward, and the job vacancy may be closed. Therefore, we encourage interested individuals to submit their applications promptly.
Position Description
