AddressExciting opportunity for a Liaison Officer to play a crucial role in ensuring the successful onboarding and ongoing support of schools using the "My Mind Check" tool
THE ROLE
Salary Package: From $80,747 - $91,820 (HEW 5) plus 17% employer's superannuation and annual leave loading
Appointment Type: Full-time or part-time, fixed term up to February 2025 (3 positions)
Location: Macquarie University (Wallumattagal Campus, North Ryde)
About the Role
The School Liaison Support Officer plays a crucial role in ensuring the successful onboarding and ongoing support of schools using the "My Mind Check" tool. This role involves assisting schools in planning the implementation of the tool, providing technical support, and ensuring educators can effectively use the tool to enhance student well-being.
The Voluntary Mental Health Check Tool (VMHCT) Project is dedicated to supporting the mental health and well-being of school students through a digital assessment tool. The project collaborates with experts, educational departments, and various stakeholders to ensure the tool meets the needs of Australian schools. The "My Mind Check" tool helps schools identify students at risk and provides recommendations for care
About You
You will have relevant qualifications (such as a diploma or Bachelors degree in education or psychology) and/ or equivalent experience in customer service, preferably in education, health or mental health sectors., with a strong customer service focus and the ability to work and communicate effectively with a diverse range of stakeholders. Your excellent communication and interpersonal skills, will be critical to effectively facilitating meetings with school staff as will your excellent computer, database management and applications skills
About Us
The Faculty of Medicine, Health and Human Sciences (FMHHS) is ambitiously pushing the boundaries of progressive thinking and challenging what’s possible to solve some of the big issues of our time, both nationally and on a global scale.
The Faculty’s current education suite and research strengths cover clinical science, physiotherapy, medicine and public health, psychology, cognitive sciences, linguistics, audiology, and speech pathology. The Faculty forms part of MQ Health, an integrated academic health sciences enterprise which incorporates Macquarie University Hospital and primary and speciality clinics. We have active research programs in mental health across the lifespan, neurosciences, health systems and patient safety research, cancer medicine, and clinical sciences, amongst others.
We foster a values-based culture of innovation and creativity to achieve excellence in teaching and to enhance the research performance of the University. We invest in developing the careers and wellbeing of our students and staff and expect all our leaders to live our values of Caring, Integrity, Teamwork, Ambition, Innovation, and Engagement.
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 54 years ago, we have aspired to be a different type of university. Over the years, we’ve grown to become the centre of a vibrant local and global community. Connect with us today.
To Apply
To be considered for this position, please apply online by submitting your CV and a separate (2-page maximum) cover letter that demonstrates how you meet the following selection criteria:
Required:
Relevant qualification (such as a diploma or Bachelors degree in education or psychology) and/ or equivalent experience in customer service, preferably in education, health or mental health sectors.
Strong customer service focus and ability to work and communicate effectively with a diverse range of stakeholders.
Excellent communication and interpersonal skills, capable of effectively facilitating meetings with school staff.
Intermediate computer skills including Microsoft office and a range of database management systems and applications.
Demonstrated time management and organisational skills, including the ability to meet service-level agreements (SLAs).
Strong problem-solving skills and the ability to manage multiple tasks efficiently.
Demonstrated ability to work autonomously and collaborate effectively with other teams.
Excellent attention to detail.
Availability to support schools between 8am and 6pm (AEST) Monday to Friday, and between 8am and 7pm during NSW daylight savings time on a rostered basis, as negotiated.
Desired:
Previous experience in an educational support role is highly desirable
This position requires a criminal record check and a Working with Children Check. Working hours may also vary from time to time to accommodate business needs.
Please note this position is only open to Australian Citizens, permanent residents and those currently residing in Australia with full working rights.
Aboriginal and Torres Strait Islander people are encouraged to apply for this position.
Specific Role Enquiries: Hilary Tucker, Clinical Product Manager, at *************@mq.edu.au
General Enquiries: Nithya Elango, HR Assistant, at *************@mq.edu.au
Closing date: Sunday 7 July 2024 at 11:59 PM AEST
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
07/07/2024 11:59 PMDiversity and Inclusion
Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.
We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.
