AddressAbout the Role
Reporting to the Student Services Manager, the Student Services and Reception Assistant is dedicated to providing friendly and efficient service to a wide range of stakeholders. Our Student Services counter team is the first point of contact for many visitors, and they play a critical role in supporting the smooth running of the campus.
This role is offered in a casual capacity. Flexibility of hours is required as counter staff are required to work a combination of day shifts, evening shifts as well as events.
Your Key Responsibilities
- Provide professional, friendly service to students, staff and guests
- Ensure the campus is safe and secure - only admitting authorised guests
- Demonstrate excellent customer service and respond in a timely and friendly way to enquiries - either face to face, phone or email
- Provide support for campus events
- Facilitate room bookings and maintaining the booking system
- Encourage collaboration and feedback across the institute to inform continuous improvement
- Liaise with relevant industry and regulatory authorities to stay up-to-date with industry developments
- Provide general administrative support to the Student Experience and Success Team
About Us
AIM is a place where music comes first and the only private tertiary college in Australia, solely focused on music. For over 50 years we have been devoted exclusively to the pursuit of excellence in music. We offer a range of foundation, undergraduate and postgraduate degrees that specialise in music performance, composition, audio production and entertainment management.
AIM values diversity, equality & inclusion. We encourage people of Aboriginal and Torres Strait Islander descent, the LGBTQI+ community, people with disability, and people from all backgrounds to apply.
To Apply
We are shortlisting applications as they come in, so please apply with your resume and cover letter without delay!
We know that imposter syndrome exists, but please don’t let this stop you from applying. Focus your cover letter on the parts of the role you think you’d bring value to, and tell us about the parts you’re eager to learn. We would love to hear from you!
