Supervisor - Hospitality Services

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Position Details
Reference Number 15266
Position Title Supervisor - Hospitality Services
Employment Type Permanent Full Time
Department Parkview Aged Care Community
Location Chermside
Classification Care & Support Employees EA - CSE Support Employee L5 Paypoint 1
Hours per Fortnight 76
Position Summary
About Us
Wesley Mission Queensland is a not-for-profit community service provider that offers community support, mental health and disability services, aged and palliative care, and retirement living across Queensland. We have a long and proud history of supporting people in need and live by our values of Innovation, Hope, Integrity, Compassion, Justice, Empowerment and Respect.
We strive to be a welcoming, caring and inclusive community that celebrates diversity and supports employees of all backgrounds and faiths. People with passion, connected by hope for a more compassionate, just and inclusive society is our story. Join us and be part of a story you'll love to tell.
About the Role
We take pride in our home and what we present to our residents and guests. If you enjoy providing a high-quality service, developing a team who thrive in customer service and teamwork and are always seeking improvement apply now!
This is a busy environment with many guests so maintaining the home to a high standard is essential to ensure it is always clean and inviting. You will oversee the day-to-day operation of the non-clinical services including catering, cleaning and laundry. You will provide leadership to the hospitality team as part of the wider management team within the residential home.
Your role will be varied and may look different day to day, but your key responsibilities will include:

• Supervise, assign duties and work within a team to ensure provision of quality catering, cleaning and laundry services
• Monitor compliance and ensure various safety standards and procedures at met including food handling, dietary requirements, health and safety, cleaning and infection control
• Monitor and report on budget performance and ensure efficient usage of supplies
• Be involved in all aspects of the employee lifestyle including recruitment, education and performance management
• Contribute to the ongoing development of the strategic direction by participating in formal planning

This is a full-time position working Monday to Friday at Chermside. You must have or be willing to obtain a food safety supervisor certificate for this role.
Why Join Us
Wesley Mission Queensland brings together people who want to make a difference in the lives of others. We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. We offer our team members:

• Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace!
• Access to salary packaging benefits that enable you to increase your take-home pay
• Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage
• Access to discounts on private health insurance, gym memberships and travel
• Flexible working hours and where applicable a hybrid working strategy

Wesley Mission Queensland offers new employees joining Residential Aged Care, Community Aged Care, Hopewell Hospice, Hummingbird House, NDIS Community Support and Specialist Disability Accommodation teams a bonus of $250 at commencement and $500 at 12 months. To find out if you are eligible, contact the Talent Acquisition Team at
WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.
Wesley Mission Queensland respectfully acknowledge the Traditional Custodians of the lands on which we work and live. We acknowledge Elders both past and present, whose ongoing effort to protect and promote Aboriginal and Torres Strait Islander cultures will leave a lasting legacy for future Elders and leaders.
Please note: You will be asked for evidence of your COVID-19 vaccination status as part of your application process as required by Legislation, Health Directives and WMQ Policy.
Essential Requirements Essential: Must have a current Drivers licence and willingness to drive in the course of work.
Contact Person Caitlin DWYER
Contact Number
Contact Email cdwyer2@wmq.org.au
Closing Date 19/01/2024
Position Description Position Description Supervisor - Hospitality Services Level 5.pdf
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Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.