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Form of workAs an Australian bank with a proud history, we believe in doing well and doing good. That’s why our ambition is to create a brighter future for our people, our customers, and our world.
The role
An exciting opportunity to support our Supplier Services Team as a Supplier Specialist.
This is a busy and fast paced relationship role where you will be responsible for full vendor management, acting as a conduit between the Suncorp Bank and our various Business partners.
What you'll do
- Manage Supplier / Partner performance and adherence to commercial agreements
- Identify process improvement opportunities and provide recommendations to Suncorp Banking Operations Stakeholders and Suppliers
- Facilitate negotiation of contracts and service level agreements between Suncorp Bank and Suppliers
- Act as the escalation interface between Banking Operations and External Suppliers
- Build and manage strong working relationships between Banking Operations business units and Suppliers
- Ensure Supplier compliance with all statutory, regulatory and governance requirements
- Provide objective advice and support to Banking Operations Business Units and management on all Supplier compliance and governance issues
- Govern Supplier spend and cost benefit realisation
- Support Supplier impacted projects and transition activities
What you'll bring
- Excellent relationship management and communication skills, both written and verbal
- Strong analytical and decision-making skills
- The ability to manage your time effectively
- Knowledge of relationship management process and framework, contracts and negotiating of contracts along with knowledge of service level agreements and scorecards is desirable
