AddressAbout Us:
We are a family-owned entrepreneurial market leader within the food manufacturing industry within chilled and frozen convenient food solutions to Australian retailers and Foodservice operators.
We?re currently looking for a Supply Chain Administrator to join our team on a 12 month contract supporting across asset control and processing. Reporting to the Group Logistic Manager and primarily based at our site in Arndell Park- The Kitchen, this dual role will provide Administrative Support across asset control and order processing.
About the role:
The purpose of Supply Chain Admin Role is to assist the Asset Control Manager by managing and maintaining the accuracy of physical and transactional movement of equipment, including trading partner and internal stakeholder relationships and work as order processing personnel to process customer orders in our ERP system with upmost accuracy, provide answers to customer?s query related to delivery, Purchase orders etc.
Working Hours are flexible and can be worked between 7:30am- 5pm Monday to Friday.
Responsibilities and daily tasks:
Assisting Asset Control Manager in:
- Enter all Transfer Movements (ON and OFF) into Paltrak & tracker program along with last minute despatch changes.
- Enter all equipment Issue and Return requests into Paltrak program.
- Manage daily compliance checking and action any correction / reversal activity.
- Provide signed copies of paperwork to carrier and end receiver.
- Creation of transfer Chep dockets for redeliveries due to rejected loads.
- Follow Up Receiving / Despatch for missing paperwork.
- Request for Proof of Delivery from Carriers / Trading Partners
- Distributing each case within one of five categories through investigation (quantity discrepancy, duplicate docket, incorrect receiving account, load not received, no paperwork)
- Analysis for the reason of errors and process implementation regarding solutions for the issues.
- Weekly updates to upper management and warehouse teams on pallets recovered.
- Analysis and pallet recovery through the creation of new dockets due to despatch errors
- Assist the asset control manager for any ad hoc requests regarding equipment control.
Assisting Order Processing Specialist in:
- Receive, prioritise and identify Customer orders according to their rosters and customer requirements.
- Processing Customer Purchase orders (received via email, Supplier portals etc.) in our ERP (Infor M3) system.
- Serve as the point of contact for customer orders enquiries, feedback and claims including providing supporting documents as requested and following up all matters in a timely manner leading to positive customer experience.
- Collaborate with cross functional teams to meet and/or resolve customer requirements.
- Back up of some additional tasks of Ordering processing specialist (Eg. System update and maintenance, attending launch meeting and following up on missing information with cross functional teams).
Skills and attributes:
- High attention to detail and accuracy.
- Strong verbal, written and interpersonal skills.
- Competent computer skills, including high level of data entry /accuracy and experience in Excel.
- Ability to work autonomously and in a team environment.
- Ability to build and maintain effective working relationships with internal team members.
What we can offer you...
Joining our family of foodies means you will go home truly satisfied by the type and quality of work you are doing. We are the supplier of choice because we provide delicious and inspiring food that makes eating healthy and convenient food enjoyable!
We have lots of great perks, we pay and reward well for effort, promote and grow from within, encourage passion in all pursuits and believe teamwork is the key to success.
