As the Operation Manager for our “Supply” team, you’ll lead the team that recruits and engages our Care Professionals (nurses & support workers). Homage’s Supply Team operates as the voice and ambassador of the Care Professionals, working closely with our other operational teams to maintain top-notch quality care for our customers.
If working for one of Australia’s most exciting startups and enabling seniors & adults to age and recover with grace, dignity and control sounds like your dream job, we would love to hear from you!
Your focus will be recruiting & engaging Homage’s Care Professional, aligning the team’s day-to-day operations with business objectives:
Grow and maintain a world-class network of Care Professionals to meet the evolving homecare demands across AustraliaManage the end-to-end experience for Care Professionals on Homage's platform, overseeing the recruitment and ongoing engagement workstreamsHelp execute and maintain best-in-class training and onboarding for Care ProfessionalsDrive engagement efforts with existing Care Professionals to improve our retentionHelp to lead and manage the Supply Operations team, playing a key role in the team’s professional development, and thereby foster a high-performing team. Help identify and implement process improvements to meet our ambitious goals Perform regular data analysis to understand the department’s performance in detail, monitoring progress on a daily, weekly and monthly basis Manage multiple projects simultaneously, helping to unblock barriers for the teamWork closely with other departments to achieve our goals and further improve our processes, performance and efficiency Skills & Experience you will need…
At least 2 years of management experience within business operations, ideally within a startup environmentExperience in leading a team and/or having direct reports Bachelor degree within Business Commerce, Business Administration, Operations Management or Supply Chain is preferredExcellent project management skills, ability to manage multiple workstreams simultaneously and adhering to deadlinesTrack record in operations, and ability to deliver in a fast-paced start-up environmentHaving a results-driven mindset, and experience working across departments Experience in data analysis, including Excel Prior experience in making data-based decisions to improve processes would be a plus Self-motivated, proactive, hands-on and able to work autonomouslyClear written and verbal communication skillsA positive attitude, extreme dedication, and ability to role model Homage’s valuesHybrid Work - Working from both home and our wonderful office located in the heart of the CBDESOP - Employee shares program so that we all own and share in the success of the dedication, care and hard work we put inAnnual Salary Reviews, alongside our modern approach to Performance ManagementRegular social events - Weekly, Monthly, Quarterly & Yearly.Employee of the Quarter rewards Birthday celebrations EAP - Employee Assistance ProgramWe offer you the opportunity to be part of our success story!
Not only will you play a critical role in building a legacy in a start-up business but contribute to an organisation that truly makes a difference in the lives of many.
If you are excited by this opportunity and tick all the boxes, we would love to hear from you. For more information on Homage, visit www.homage.com.au.
Homage is an Equal Opportunity Employer we’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day. We invite people of all backgrounds and identities to apply for this position and join the Homage Community.