Support Coordinator

We Care Support Services are seeking an experienced and agile Support Coordinator to join us on a long-term part-time basis, dividing your working days between two of our offices, providing support to our participants and building our presence within the newer of our locations.

The role offers 3 to 4 days per week - applicants seeking casual work are also welcome to apply!

Duties & responsibilities:

• Split your time working between our Biddaddaba and Redlands offices, as well as attending weekly community days
• Facilitate the rapid expansion of our newly established office in the Redlands by swiftly cultivating a robust clientele base,
• Foster strong community, mainstream, and disability provider relationships
• Provide support coordination, and/or psycho-social recovery coaching, and/or case management to NDIS participants with diverse support needs
• Develop and implement support plans with clients and monitor their progress and outcomes
• Identify and provide a wide range of solutions to complex challenges, barriers and risks that participants face, working collaboratively with stakeholders
• Demonstrate a strong solution focus on thinking outside of the box and creativity
• Contribute to organisational development and community networking
• Adapt to progressive changes to participant circumstances
• Provide a welcoming, inclusive, respectful support network for people from diverse backgrounds

Experience & qualifications:

• Minimum of 2 years’ experience in NDIS Support Coordination is essential
• Willingness to travel between office locations
• Qualifications in community services, disability, or other health related disciplines, minimum of Cert 4
• In-depth knowledge of the NDIS rules and operational guidelines
• Current QLD driver’s license & your own fully insured and safe vehicle
• NDIS worker screen clearance & blue card
• First Aid and CPR certifications
• Excellent interpersonal skills to foster productive working relationships with an array of stakeholders
• Permanent Australian working rights & current residence
• Computer literacy and proficiency in Microsoft suite
• Ability to work autonomously and take initiative

Benefits on offer:

• Flexibility and work/life balance
• Attractive remuneration
• Comprehensive on-boarding training at Biddaddaba office
• Scope for future hybrid WFH work type
• Higher rates for casual employees
• Supportive and fun working environment
• Regular supervisions support
• Further professional development and progression opportunities
• Laptop and mobile phone provided

About us:

Established in March 2020, We Care Support Services are a boutique disability support provider based in the Scenic Rim, although with a strong cohort on the Gold Coast and Brisbane. We are a team of experienced professionals that provide crisis case management, support coordination and specialist support coordination for individuals living with disability, with high and complex needs. We act with empathy at the forefront of everything we do, and the work we do is both highly confidential and incredibly rewarding.

Join us today – click the Apply button and send us a copy of your current CV along with a cover letter detailing your relevant qualifications, experience, and what motivated you to apply for this role. We look forward to working with you!