Job description
What you’ll be doing in this role
As a Support Scheduler you will be supporting and connecting our community care clients and support workers, enabling out clients to live independently in their home through effective scheduling practices as part of a team. This is a full-time permanent opportunity and has the potential to be basted out of a number of South Coast offices to fit best for you. We are looking for people with Aged Care community experience.
Key responsibilities include:
Managing inbound and outbound calls servicing enquiries
Scheduling of clients and Support Workers
Managing and negotiating on any roster schedule changes with internal and external stakeholders
Communicating continuously with a range of internal and external stakeholders
Who we’re looking for
Experience using Alayacare (not essential)
Exceptional team player
Aged Care experience is preferred
Ability to work in a fast paced environment
Strong problem solving skills
Excellent communication skills with the ability to create, manage and maintain strong relationships
What to expect
Please know that employment with Uniting requires:
A National Police Check
Reference checks
Other pre-employment screenings
How to apply
If you see yourself in this role, we’d love to hear from you. Just click on the ‘Apply now’ button, fill out your details and submit. Once you apply, we’ll keep you up to date on how your application is progressing. We encourage applications from people who identify as Aboriginal or Torres Strait Islander.