Address
Form of work
Salary- Permanent, part time 12 hours per week
- Excellent benefits including salary packaging
- Fitzroy location
You will provide an effective & efficient communications service and information to all Hospital staff, external agencies and the general public
Hospital Switchboard operations – Ensure Calls are answered in an appropriate manner and all callers are treated in a polite and courteous manner
Demonstrate high levels of communication skills appropriate to Switchboard functions
Operation and management of Hospital Paging system
Receipt, management and coordination of all Emergency Codes
Provide accurate patient enquiry information
Collation, maintenance and dissemination of information relating to Doctors, Medical & After-hours rosters
Provide accurate information to Hospital staff in relation to on-call staff, clinical rosters and directory information
Classifications for this position will range from HS1 - HS17 ($58, 442 - $63,138 per annum pro rata)
Your Contribution
Experience in a health service environment is essential
Demonstrated high level communication and organisational skills
Strong computer literacy
Sound typing skills
Experience in a switchboard setting
Ability to participate as a member of a team in a dynamic work environment
Ability to prioritise workload and meet deadlines.
Must be self-directing and demonstrate initiative
Current National criminal history check, or willing to obtain
What We Offer
- A focus on wellbeing initiatives, with regular events and programs
- Confidential, solutions-focused employee counselling
- A healthy work/life balance encouraged.
- Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
- Salary Packaging – Increase your take home pay!
- In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks
- Discounts and Promotions always available through our Foundation
- Regular opportunities for professional development to assist you to reach your career goals
- Culture of continuous improvement
St Vincent’s Switchboard is located within the Inpatient Services Building at Fitzroy and operates 24 hours 7 days per week. Switchboard Operators manage a nucleus of information for staff, patients, relatives and external agencies
Working at St Vincent’s
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
Application
- Please attach your resume and cover letter to your application.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website, for further information regarding our
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).
This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.
Position Description and Critical Job Demands Checklist: Review the following documents:
Contact Details: Manager Telecommunications Hollie Ristevski 92314240 hollie.ristevski@svha.org.au
Alternate Contact:
Closing Date: 17 February 2024 11:59pm
Reconciliation Action Plan:
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
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Code of Conduct:
