AddressReady to pursue your professional journey with Northern Star? As an ASX 50 global-scale gold miner, we have sizeable operations in Western Australia and Alaska. With unparalleled pathways for advancement and avenues for personal growth, we stand as Australia's premier gold employer. Your journey starts here.
At Northern Star, we live by our STARR Core Values of Safety, Teamwork, Accountability, Respect and Results. These Values are not just words on paper; they are the cornerstone of our Company culture and guide everything we do. You will play a pivotal role in upholding these Values and contributing to our collective success.
Northern Star Resources are seeking an experienced Systems Analyst to join our team at KCGM on a residential basis.
As the Systems Analyst in Kalgoorlie, you will be responsible for ensuring the Company's IT systems and computing environments are managed and maintained effectively and efficiently to provide maximum service availability and security as well as assisting with providing support to the Company's IT users, desktops, laptops, printers, mobile devices, and common software applications used across all business units.
This is a Kalgoorlie residential role is on a 5/2 4/3 roster working 10-hour days.
Key accountabilities:
- Provide helpful and friendly customer service to Northern Star employees and contractors.
- Hands on management, provision, and support of IT systems on-site including connectivity issues, installing, and maintaining desktops, laptops, servers, network equipment, applications, and monitoring operational status.
- Participate in the on-call roster, and while on-call be available for remote & on-site support for occasional urgent issues.
- Maintain regular backups for all on-site servers and ensure that disaster recovery plans are maintained, up to date, and tested.
- Advise Northern Star staff and contractors on IT security best practices and ensure compliance with the Information Technology Policy.
- Assist with implementing both systems infrastructure and networking IT projects on-site.
- Ensure that decommissioned equipment is secured, and data is destroyed as per the Data Management Standard.
- Install and maintain computing hardware and applications, including Windows and Windows Server, Office 365, and other business applications on desktops, laptops, mobile devices, and servers.
- Maintain up to date monitoring dashboards, and hardware registers for servers, desktops, laptops, and mobile devices.
- Monitor the IT Service Desk and ensure that support incidents are dealt with in a timely manner, and support incidents are escalated to senior IT staff or IT management when required.
- Plan and implement medium sized site-based IT projects, such as network extensions, hardware refreshes, and application upgrades, and manage contractors that are required to implement these projects.
Requirements:
Essential
- 3 - 5 years of experience supporting IT systems (infrastructure or networks)
- Microsoft and VMware certifications or demonstrated equivalent work experience in large multi-site network environments.
- Cisco CCNA or demonstrated equivalent work experience in large multi-site network environments.
- Excellent communication, interpersonal, and customer service skills.
Desired
- Related IT mining industry experience
- ITIL certification and or experience working within an ITIL framework.
- Degree majoring in computer studies from a recognised tertiary institution or demonstrated equivalent work experience.
- Experience implementing, operating, and supporting large multi-site IT environments, including Microsoft Azure, Office 365, Windows Server, SCCM, SQL, Active Directory, backups and disaster recovery, Terminal Services, VMware, and security services.
- Demonstrated ability to maintain or exceed best industry practice in implementing and supporting IT systems.
Discover the perks of working at Northern Star…
- Company subsidised GU Health Insurance.
- Gold Price Variable bonus incentive.
- Short-term incentive bonus program.
- 5 weeks annual leave for site-based employees.
- Employee Share Plan programs.
- Gold standard parental leave policy.
- GoldSTARR rewards program - cash savings for everyday expenses.
- Employee Assistance Programs (EAP) that includes free, confidential counselling and wellbeing services.
- Salary continuance (income protection) insurance from commencement.
- Salary sacrificing benefits, including novated leasing and remote area living benefit options.
Eligibility:
Candidates must meet our pre-employment criteria which includes a medical, drug and alcohol screening, relevant right to work and valid Australian national police clearance.
Northern Star is an equal opportunity employer committed to achieving a diverse and inclusive workforce. We encourage people from all backgrounds to apply.
Apply now to join the Northern Star team!
