Systems Engineer

A global bleeding edge tech company is in need of a Systems Engineer to join their Australian team.

Facial recognition. Big Brother. The eye in the sky. Call it what you will. It’s a big deal.
Keeping us safe in a world that is getting more and more congested. Knowing someone or something is watching, keeping a record, and keeping a close eye on society, acts as a huge deterrent for criminal activity.
Imagine being part of a company that is a global leader in helping protect citizens all over the world. They do this by providing bleeding-edge facial recognition software that utilizes AI & ML to companies & governments across the world. Helping them combat theft, terrorism, missing people, addiction (both gambling and alcohol), assaults, aiding the police and the community. Their propriety systems continue to sharpen and enhance the way businesses track people throughout their physical premises. Keeping us, you and your family safe.
ScaleUp has partnered with this business as an exclusive provider of their technology talent. Together we are looking for an experienced Systems Engineer to help them keep Australia safe.
Daily you will use your strong value of self-worth, inquisitiveness and protective nature to provide technical and communication expertise to their customer base. You'll help these businesses deploy and use their software and hardware products to their full potential.
On a day to day you will:

• Use your excellent communication skills to provide technical support via phone and email. This includes network, infra and product technical support.
• You’ll visit on-site installations or work from home/the office to conduct remote maintenance
• Be involved in product implementations & demonstrations by being involved in cross function teams to help on project delivery
• Assist with the development of proof-of-concepts to help win new business
• Provide technical training to our customers

What’s needed from you to join the revolution

• Previous role that is similar in nature of Systems Engineering, technical support, with hands-on experience deploying solutions
• Strong knowledge of computer hardware, servers, GPU’s, network technologies, security and different operating systems (Microsoft Windows, Linux Ubuntu/SUSE/Debian/RHEL)
• Experience deploying in Cloud (AWS, Azure) and Virtual Machine (VMWare, Proxmox) environments
• Knowledge of database backends such as MS SQL Server, PostgreSQL or Oracle
• Direct face-to-face customer interaction experience, including conducting of end-user training
• Experience providing remote technical support to external customers and end-users to resolve issues

What’s in it for you?

• Join a world-leading and extremely innovative company within bleeding edge tech space
• Their work culture is flexible, relaxed and humorous. This is guided by an atmosphere of mutual learning, and a professional and objective approach to work
• A truly flexible working environment with flexible working hours and home office options. They are interested in a long-term professional relationship, giving you room to realize your own ideas and advance your career
• Their team is diverse and multicultural that comes together for regular, voluntary, informal company and team events. Fun is had, ideas are shared and bonds are created.

This is a permanent full-time position for people based in Sydney Australia, and open to people who are Australian Citizens OR Permanent Residents only.
While the position is predominantly Work From Home, you may be required for physical catch-ups and on-site visits from time to time. Most of these will be Sydney-based.
We encourage all people from genders and backgrounds to apply, even if you aren’t ticking all of the boxes but have a strong case/desire to work in this exciting industry, please go ahead and apply now – stating why you would be suitable for the role.