Pathfinder Recruitment are excited to bring to market a great opportunity for a Systems Engineer to join a South Western Sydney based managed services provider (MSP). Working across a broad client base you will be servicing start-up through to large sized corporate businesses across Sydney's South West. This is a great team with a supportive work culture, learning and development initiatives, career pathways and a culture of ongoing career growth and improvement. This is an opportunity to work close to home, without compromising on team culture, and avoid travel to the city.
About you
Ideally you have 5+ years experience in a Systems Engineer position with a background going onsite and supporting multiple clients.
You should have a good technical understanding of IT products and services, particularly the Microsoft stack including Microsoft End Point Manager, Power Automate, Intune, Office 365, Azure Active Directory and managing virtual environments. You should also have some networking experience across switches, routers and firewalls and a good understanding of VLANs and WIFI. In this role you will be working autonomously as well as part of a team. Building trust with key stakeholders and managing client relationships will be an important part of your success.
Key skills
- 5+ years experience as a Systems Engineer
- Previous experience working in an MSP environment
- Strong understanding of IT products and services, particularly Microsoft and cloud services
- Previous experience as an escalation point for level 1
- Strong systems support experience including Microsoft End Point Manager, Power Automate, Microsoft Intune, Office 365, Azure Active Directory and managing virtual environments
- Networking experience across switches, routers and firewalls
- Good understanding of VLANs and WIFI and troubleshooting skills
- Experience with ConnectWise
- Ability to collaborate with team members and work in a fast paced environment
- Experience managing internal and external stakeholders and client relationships
- Excellent communication and customer service skills
Requirements
- Current drivers licence and access to a vehicle
Ready to chat?
Please Apply for this Job and we will be in touch with everything you need to know. Looking forward to hearing from you.