AddressEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney or Melbourne, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
The primary responsibility of this position involves management, enhancement, and upkeep of our people system (Workday), streamlining processes for efficiency, and prioritising the end user's experience.
This will be a full time, 12 month contract position based in the Sydney or Melbourne office, with flexibility to work from home up to 3 days per week.
YOUR RESPONSIBILITIES
- Ongoing management and accountability of our People System (Workday).
- Continuous improvement of current functionality with a view of maximising efficiency across the business.
- Working with the broader team to develop and maintain data integrity and governance.
- Work closely with stakeholders to prioritise projects, initiatives, and reporting activities.
- Working as part of the escalation team to resolve questions, queries and issues raised by stakeholders through our Workday Help ticketing system.
- Use your Workday knowledge to provide guidance and support to other members of the team to ensure we are maximising the functionality of the system.
ABOUT YOU
- 2+ years hands on configuration experience with Workday (HCM and recruitment would be highly desirable)
- Experience in using project methodologies and tools such as Agile and JIRA.
- Understanding of the use of ticketing systems and managing incoming support escalations.
- Experience in the use of the Microsoft suite including; Word, Excel, Sharepoint.
- Demonstrated proficiency in the ability to apply critical thinking and be able to problem solve to provide an optimal solution.
- Familiarity with completing and submitting change request documentation for review and approval to implement enhancements.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
