Tbm Product Specialist

Employment Type: Full Time - Permanent

• 38 hour working week within a flexible WFH model.
• Opportunity to work from our office at Chatswood.
• Attractive Salary + Super and leave loading.
• Help drive digital transformation within Australia’s largest public health system.

 About us

Working at eHealth NSW is more than a job. Every day, we set out to design, build, and innovate world class digital solutions that will transform how healthcare is delivered to patients across NSW. It’s a genuine opportunity to join a team of technology professionals, health partners, industry leaders and academia to develop solutions that help save and improve people’s lives.

Come work with us

We have an exciting opportunity in our Technology Business Management team for a TBM Product Specialist.

Reporting into the Technology Business Manager, you will enjoy engaging with internal stakeholders and share knowledge on the benefits of using the TBM Tool to gain greater insights into costs.

You will be responsible for providing support to the Technology Business Management team in the design and implementation of solutions, maintaining data structures and architectures that facilitate effective management and utilization of information related to technology costs, services, and performance. The TBM Product Specialist works with various levels of management to develop, interpret and implement solutions that are aligned with the TBM framework which helps eHealth manage and optimise its technology investment and demonstrate the business value of their IT initiatives.

Health Manager Level 4: $137,173 to $163,431 per annum plus 11% superannuation and annual leave loading

For more information, read the full Role Description.

What you will do 

As an integral member of the Finance TBM Team, you will:

• Provide specialised technical expertise, guidance and recommendations in design and implementation of a sustainable TBM framework, ensuring alignment with business strategies and goals.
• Develop and maintain a transparent view of IT costs, helping stakeholders understand the value and impact of technology investments on business outcomes.
• Manage and analyse data related to IT costs, performance, and consumption to provide actionable insights for decision-making. Identify opportunities for process improvement and optimization, driving efficiency in IT operations and resource utilisation.
• Collaborate with IT and business teams to understand their requirements and challenges, facilitating communication and alignment between technology and business functions.
• Conduct benchmarking and comparative analysis to assess the organization's IT performance against industry standards, identifying areas for improvement.
• Provide training and education to internal teams on TBM principles, ensuring a shared understanding of the value of technology investments.
• Foster and sustain strategic partnerships across teams, Directorates, the wider Health agencies, and relevant external agencies.
• Providing leadership and direction to effectively manage agreed service and project outcomes to ensure successful delivery and performance-based, innovative, responsive, and accountable customer-focused work culture.

About you

We are seeking motivated and committed individuals who have the following skills:

• A Tertiary qualification in Information Technology, or other relevant disciplines with preferable TBM related certification, or extensive equivalent professional experience.
• Familiarity with TBM tools and technologies. Proven experience working with Technology Business Management principles and frameworks. Previous involvement in TBM projects or initiatives is a significant advantage.
• Sound knowledge of financial planning and analysis processes, management accounting systems, processes, and techniques with experience in translating business needs into effective technology solutions.

If this sounds like you and you’re looking for a rewarding new opportunity, we would love to hear from you.

Benefits working with eHealth

Our people are at the heart of who we are. We are committed to a workforce that reflects the communities we serve and actively seek to recruit people from diverse backgrounds to build a supportive and inclusive workplace. We support our people with great benefits so they can support the patients and staff of NSW Health. These include:

• Flexible work options
• Skills and leadership development training programs
• Allocated day off per month.
• Salary Packaging 
• Health and wellbeing programs

 
More information about these benefits, can be found at Benefits | eHealth NSW.

Valuing diversity and inclusion

eHealth NSW is committed to providing a working environment that embraces and values diversity and inclusion. We welcome and encourage applications from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with disability and LGBTIQ+ for all advertised positions and have strategies in place to support you.

For more information on the strategies in place to support diversity and inclusion, please visit our Diversity and Inclusion Strategy.

How to apply

To start your application, click the APPLY FOR JOB button at the top.

• To apply for this role, please submit an online application and attach your resume (up to 5 pages) along with a cover letter (up to 3 pages) which describes how your capabilities, knowledge and experience make you the best person for this role.

For any role specific enquiries, please contact Moazum Chaudhry on ***************@health.nsw.gov.au  

If you require assistance or have any questions about the recruitment process, please contact Dane Brown on **********@health.nsw.gov.au

Applications close:  Wednesday 7th Feb 2024 (11:59pm)

Additional information

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).

All NSW Health workers are required to have received 2 doses of a TGA approved COVID-19 vaccine or have an approved medical contraindication certificate. You will be required to show proof of your COVID-19 vaccination status prior to securing this role. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.