Team Assistant / Candidate Manager

Company:

At Charterhouse Medical, we're dedicated to making a meaningful impact in the healthcare industry. Founded in 2003, we've become a leading medical recruitment agency, specialising in providing Permanent and Locum services across Australia. With a commitment to excellence and innovation, we've built a reputation for identifying and placing top-tier candidates at all levels of healthcare. Our success is driven by our core values of People, Equality, Intelligent Insight, The Big Picture, and Agility, which guide everything we do.

The role: 

We're seeking an experienced administrator to join our high-performing Medical Recruitment team. This role offers an exciting opportunity to be part of a dynamic team that is passionate about delivering exceptional service and fostering relationships with external stakeholders. As a key member of our team, you'll work closely with Recruitment Consultants and Candidate Managers, playing a crucial role in providing support throughout the recruitment journey.

This role is ideal for a skilled Team Assistant, with experience in recruitment, sales, healthcare, or travel industries. You will also have an innovative, problem-solving mindset, adaptability to change, and effective management of competing deadlines in a dynamic environment are key for success in this role.

Responsibilities: 

Reporting to the Candidate Manager – Team Lead, your daily responsibilities will include:

• Coordinating candidate completion of credentialing and compliance documentation prior to placement start date, including Medicare applications and hospital paperwork
• Liaising with candidates, clients, and travel providers for travel coordination, booking, and itinerary provision
• Conducting weekly briefings and maintaining regular communication with consultants to review upcoming and current placements
• Collaborating with offshore administration support for task distribution and coordination
• Updating placement/compliance spreadsheet in real-time, ensuring accuracy and staying ahead wherever possible
• Providing pre-placement care for candidates and clients prior to start date, ensuring a smooth transition into placements
• Maintaining database integrity, specifically keeping information on client and candidate profiles current and accurate
• Submitting accurate and timely invoices for expenses related to placements, ensuring financial compliance

Skills & experience:

• Experience in a support role: Ideally within recruitment, sales, healthcare, or travel industries
• Technology: Proficiency in using CRM databases and familiarity with Microsoft Office suite and other relevant technologies
• Strong attention to detail: Ability to maintain accuracy and precision in administrative tasks, with a keen eye for detail
• Dependable and discreet: Reliable and trustworthy, with the ability to handle sensitive documents discreetly and confidentially
• Confident and articulate communication skills: Effective verbal and written communication skills, with the ability to communicate clearly and confidently with internal and external stakeholders
• Ability to manage competing priorities: Proven ability to prioritise tasks effectively and manage multiple, competing deadlines in a fast-paced environment
• Innovative and curious mindset: Willingness to embrace new ideas, seek continuous improvement, and adapt to evolving challenges

What we offer you:

Joining Charterhouse Medical means you'll enjoy a range of benefits, including:

• Regular social events: Opportunities to connect with colleagues and build relationships in a fun and relaxed environment
• Bonus birthday leave: Enjoy an extra day off on your birthday to celebrate and recharge
• Yearly anniversary recognition: We value loyalty and celebrate your achievements with yearly anniversary recognition
• Daily free breakfast: Start your day right with complimentary breakfast options available daily
• 5 'Charterhouse Days' off each year: Additional days off to rest, relax and recharge throughout the year
• Company-wide rewards: Celebrate milestones and achievements as part of our supportive and inclusive workplace culture
• Hybrid work model: Enjoy the flexibility of a hybrid work model, with a balance of 3 office and 2 remote workdays

If you're an experienced administrator looking for your next challenge in an organisation that makes a difference to communities across the country, we want to hear from you! Submit your resume alongside your application to this ad today and take the first step towards an exciting new opportunity.