Remedial Team Assistant

Position Profile

The Remedial Team Assistant will be responsible for providing comprehensive administrative support, managing communications, coordinating meetings, tracking project progress, and facilitating quote request follow-up. They will play a crucial role in ensuring efficient operations and seamless coordination within the team. This role involves exercising judgment to determine when assistance can be helpful to improve team productivity. The primary objective is to minimise administrative burdens on engineers, allowing them to focus on their engineer tasks. The ideal candidate will demonstrate initiative, possess a thorough understanding of ongoing activities, and maintain good relationships with clients. The administration assistant must collaborate closely with engineers to provide support and will possess strong organisational skills, attention to detail, and the ability to work autonomously. 

About NB Consulting Engineers 

A medium sized Engineering Consultancy, we have steadily grown since our formation in 1997. We are a locally focused engineering consultancy with offices located on the Northern Beaches of Sydney and Coolangatta, QLD. Through quality service and networking, we have established strong relationships within the community and as such have built a strong reputation. We take pride in retaining skilled staff due to a positive work environment with a strong emphasis on work-life balance. 

The hardworking yet friendly team environment helps staff to reach their best whilst having the support network around them for when they need help. As a key player in the firm, you’ll feel secure in your career and will build your project portfolio with innovative and luxurious residential projects across Sydney. Our friendly and supportive management gives our employees a sense of unity.

Our design emphasis is on innovative and practical structural / civil / stormwater solutions to the satisfaction of the client, designer and builder within the parameters of the relevant codes and standards. We take great care to understand the requirements of our clients in an effort to provide the most practical and cost efficient solutions. 

Key Accountabilities
Communication:

• Manage emails, calls, and requests to the director from engineers, prioritising tasks and escalating when necessary.
• Review incoming correspondence, draft or send responses as needed, and ensure timely replies.
• Track all incoming and outgoing communication, ensuring responses are sent within deadlines.

Meetings:

• Schedule site inspections, prepare notices of inspection, and coordinate calendars for engineers, directors, and clients to ensure attendance.
• Coordinate tender meetings, ensuring all relevant parties attend (Builders, tenants, ect), and sending reminders as necessary.
• Update the excel tracking system for builders’ tenders.

Project Tracking Management:

• Utilise Monday.com to track progress on all remedial projects.
• Update Strata managers and Smata platform on project advancements.
• Stay updated on all ongoing projects.
• Track builders' tender requests, updating them on contract outcomes for transparency.
• Send follow-up emails to Strata managers at different project stages to ensure efficiency.
• Coordinate with builders, engineers, and administrators to gather necessary documents and provide final packages to clients upon project completion.

Quote Request Follow-up:

• Receive and assess all quote requests before forwarding to the director/engineer for quotation.
• Ensure timely submission of quotations and maintain accurate records.

Reporting:

• Provide reports to the team to clarify the team's efforts, including the number of upcoming quotes, the quantity of reports or drawings produced, the volume of upcoming jobs, etc.

Benefits of NB Consulting

• Ongoing learning and development opportunities
• Supportive management team 
• Great location, close to the beach
• Complimentary lunch every Friday, supports connecting as a team.
• Regular voluntary social activities 
• Generous staff amenities 

If you are looking for an environment where you can flourish whilst building on your career, there is no better place to join than the team at NB Consulting Engineers! 

If this is the right role for you, please apply today so you don’t miss out on this exciting opportunity.

Please provide a CV and a cover letter setting out why you’re the ideal candidate for this role.